Quality Manager

2 weeks ago


Brooklyn Park, United States Cypress HCM Full time

A growing medical device manufacturing company is looking to hire a Quality Manager in Brooklyn Park. This person will report to the VP of Operations and oversee Quality Engineers in the New Product Development and Sustaining Operations group as well as the Inspection Supervisor, Metrology Technicians and Receiving Inspectors.

What You'll Do:

  • Perform as Site Head of Quality Management
  • Resolve product quality, quality management and system issues in a timely and effective manner.
  • Participate and/or lead customer and internal quality audits.
  • Ensure key messages are consistently and effectively communicated to the quality team, and cascaded within the team, as appropriate.
  • Ensure direct reports and their respective teams obtain relevant training and experience to develop both personally and professionally.
  • Monitor product performance (scrap, MRBs, RMAs, etc.) and embrace opportunities to drive operational and continual improvements to ensure quality product is produced consistently to achieve customer expectations.
  • Determine labor and equipment requirements to address existing and future business needs.
  • Ensure the quality team is engaged in new product development and provides support to the operations team for production approved product quality issues.
  • Implement methods/systems to monitor in-process inspection data to ensure products are not under- or over-inspected.
  • Maintain organization when working in a fast-pace, evolving business with multiple internal and external customers that have conflicting priorities, requirements and expectations.
  • Complete performance appraisals and succession plans; provide timely and relevant feedback to direct reports; celebrate accomplishments.
  • Lead special projects and initiatives as required; step in to support the quality team and/or business.
  • Display positive leadership attributes and provide clear direction to mitigate product and business risks.
  • Interface, build and nurture internal and external relationships to increase customer satisfaction and confidence.

Skills Needed:

  • Bachelors degree in Engineering or related field or equivalent experience in a contract manufacturing environment, preferably in regulated industries.
  • 8 years quality experience in contract manufacturing and quality, preferably in regulated industries.
  • Knowledge of quality, quality systems, ISO standards, validation methodology, inspection methods and contract manufacturing processes including experience in new product development
  • Ability to apply effective problem solving techniques and to utilize root cause analysis skills; knowledge of print reading
  • Experience in implementing effective change.

Benefits of Role:

  • Competitive Salary of $130-150K annually, depending on experience level
  • Excellent Benefits Package
  • Quarterly bonus opportunity
  • Generous PTO offerings & 9 paid holidays annually
  • Great opportunities for growth & advancement

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