Apartment Community Assistant Manager $21hr

3 weeks ago


Sarasota, United States Essential Staffing Solutions, LLC Full time

Apartment Community Assistant Manager $21hr Join to apply for the Apartment Community Assistant Manager $21hr role at Essential Staffing Solutions, LLC. Location: Sarasota, FL. Primary Responsibility: The Assistant Manager is a customer service specialist primarily responsible for collecting and posting rent, initiating follow-up actions on delinquent residents, processing purchase orders and invoices, and other duties as assigned by the Community Manager. The Assistant Manager should be fully capable of conducting the business operations of the Community in the absence of the Community Manager. Key Responsibilities Accounts Receivable Accept and accurately post rent and other payments in Yardi. Ensure residents are correctly set up to use online, electronic, and WIPS payments. Address late rent payments by closely following IPM policy, including distributing late notices and making personal calls and visits to delinquent residents. Make bank deposits daily. Inform residents of NSF checks within 24 hours of notification from accounting, and follow up within 48 hours. File evictions and manage the eviction process, including attending court dates. Conduct move-out inspections and manage the process in Yardi. Turn over bad debts for collection and process SURE deposits within 72 hours of move-out. Prepare month-end accounting reports as per Owner's requirements and Company procedures. Business/Financial Responsibilities Ensure purchase order policy is followed at all times, including monthly statement reconciliation. Process invoices for payment as directed by the Community Manager. Manage the vendor process to ensure all vendors are approved and using vendor cafe . Weekly review of budget comparison to identify any budget variances. Respond to all accounting inquiries timely and assist in monthly closeout. Process SODA's and submit to Regional Manager within three business days of move-out. General Duties Utilize Yardi to post rent and produce accurate and timely reports. Answer telephone with appropriate greeting. Assist in leasing activities and resident relations. Implement the monthly Renewal/Resident Retention Program. Perform pre-inspection walks with the Service Manager. Comply with Company policies and procedures. Support the turnkey process and initiate make-ready dashboard in Yardi. Monitor the leasing team to ensure accurate completion of leasing activity reports. Complete the Utility Log and monitor usage. Enter service requests in Yardi as received. Serve as back-up to Community Manager, including reviewing reports and daily office tasks. Experience/Qualifications Previous Work Experience Two years' experience in the multi-family apartment industry. Experience in dealing with customers or the public. Previous leasing/customer service and collection experience helpful. Previous management experience helpful. Education/Training High School Diploma or GED required. Business school, college, marketing, or other accredited courses in sales and marketing preferred. Proficient in MS Office Suite. Yardi experience is a plus. Communication/Skills/Schedules High energy with a positive, customer service-oriented attitude. Proven leadership capabilities. Energetic, enthusiastic, and creative. Social media knowledge is a plus. Effective communication skills, both telephone and written correspondence. Professional demeanor and team player. Flexibility to assist the Community Manager, which may include hours outside of published office hours. Continuing Education Successful completion of all in-house training programs as defined in the IPM Management Service Policies and Procedures manual. Why Join ESS? Temporary to Permanent Opportunities: Potential to transition into a permanent role. Flexible Scheduling: Enjoy a balanced work schedule. Weekly Pay: Get paid every week Skill Development: Grow your expertise in a supportive environment. Referral Bonuses: Unlimited rewards for referring friends or family. Apply Today to Join Our ESS Team We are an equal-opportunity employer and welcome diversity in our workforce. Seniority Level Entry level Employment Type Temporary Job Function Other Industries Business Consulting and Services #J-18808-Ljbffr



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