Customer Service Specialist
4 weeks ago
Customer Service Specialist Join National Dentex - a leading healthcare organization specializing in the dental industry We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this Customer Service Specialist opportunity at NDX Continental in Phoenix, AZ. The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Thursday and 8:00 AM to 12:00 PM on Friday, and subject to change from time to time. This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement Primary Responsibilities and Essential Job Functions of the Position: Answers incoming phone calls and routes to proper customer contact team member(s) Services callers using effective customer service, professionalism and trustworthiness Coordinates daily pick-up and delivery with customers and drivers Enters doctors notes, comment cards, credit memos, service guarantees and sends out weekly reports Collaborates with outside sales staff to better coordinate sales activity and customer service Collaborates with production and shipping to facilitate and improve customer service levels Schedules shade appointments Quotes turnaround time and pricing Takes basic supply orders Participates in Company sponsored training and meetings as required All other duties as assigned Skills and Abilities Required: Must be able to read, write, speak and understand English High level of oral and written communication skills to effectively deal with internal and external customers Excellent organizational skills with attention to detail Demonstrated proficiency with Microsoft Office Ability to handle multiple projects, meet required deadlines of each and deliver results Ability to analyze and solve problems Self-starter with demonstrated initiative, self-motivation and assertiveness Must perform duties in an independent manner with minimal direction and supervision Ability to maintain confidential employment and business information Ability to listen and assess situations, providing possible solutions and feedback for consideration Team player, maintaining a positive customer focus, both internally and externally Ability to quickly enter and retrieve data on computer Working knowledge and understanding of Company products and services Ability to work in a fast paced, ever changing work environment Minimum Education and Experience Required: Preferred: High school diploma or equivalent (GED, HSED) Preferred: 2-3 years customer service/receptionist experience Hazardous Materials or Equipment Used: Computer Copier/Fax Machine Physical Requirements: Ability to sit for long periods of time Qualifications Behaviors Required: Team Player: Works well as a member of a group Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Education Preferred: High School or Equivalent or better Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Store Customer Service Specialist
2 weeks ago
Phoenix, Arizona, United States Sherwin-Williams Full time $40,000 - $60,000 per yearThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
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Store Customer Service Specialist
2 weeks ago
Phoenix, United States Sherwin-Williams Full timeCustomer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any...
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Store Customer Service Specialist
4 weeks ago
Phoenix, United States Arizona Staffing Full timeCustomer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any...
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Store Customer Service Specialist
2 weeks ago
Phoenix, AZ, United States Sherwin-Williams Full timeCustomer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any...
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Store Customer Service Specialist
2 weeks ago
Phoenix, AZ, United States Sherwin-Williams Full timeCustomer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any...
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Store Customer Service Specialist
2 weeks ago
Phoenix, AZ, United States Sherwin-Williams Full timeCustomer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any...
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Store Customer Service Specialist
2 weeks ago
Phoenix, AZ, United States Sherwin-Williams Full timeCustomer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any...
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Store Customer Service Specialist
2 weeks ago
Phoenix, AZ, United States Sherwin-Williams Full timeCustomer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any...
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Store Customer Service Specialist
2 weeks ago
Phoenix, AZ, United States Sherwin-Williams Full timeCustomer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any...
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Store Customer Service Specialist
2 weeks ago
Phoenix, AZ, United States Sherwin-Williams Full timeCustomer Service Specialist This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any...
