Collision Ctr Customer Service Rep
5 months ago
** Collision Ctr Customer Service Rep**
**Job Category****:** AUTO-Collision Center **Requisition Number****:** COLLI001517 Showing 1 location Maintain ability to handle job stress and effective interaction with others in the workplace. Perform all other job duties as requested by management. Required vision include close, vision, distance, peripheral and the ability to adjust focus. While performing the duties of this job, the employee is exposed to weather conditions precedent at that time. **1.** **Education** **2.** **Experience** 6 months collision center receptionist experience required. Maintain valid drivers license and MVR within company policy requirements. **4.** **Skills** Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of others reactions and understanding why they react as they do. Information Ordering- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patters of numbers, letters, words, pictures, mathematical operations). **5.** **Knowledge** Knowledge of Larry H. Miller Dealerships current company management systems desirable. Interacting with Computers- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. *Knowledge of Microsoft Office products is required.* English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Ability to understand written sentences and paragraphs in work related documents. Customer and Personal Service- Knowledge of principles and process for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. *Adaptability* - Ability to adapt to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. *Interpersonal Skills* - Maintains confidentiality, remains open to others ideas and exhibits willingness to try new things. *Leadership* - Ability to lead, take charge, and offer opinions and direction while setting an example of ethical practices for all employees. *Time Management* - The ability to integrate methods of time management to provide a consistent and effective workflow that is cohesive for the department and team. **Skills**
**Education**
**Experience**
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