Business Systems Analyst

2 weeks ago

Coral Springs, United States CapB InfoteK Full time

For one of our multiyear projects we are looking for a Business Systems Analyst out of Coral Springs, FL.

The role of the Business Systems Analyst is to configure, test, deliver and implement new requirements and enhancements on software systems developed by RS2 for existing and new client. The chosen candidate will be required to provide business process assistance in Client Delivery planning.

Responsibilities ""Assist in managing client delivery and release schedules for projects, changes, service requests and mandatory releases as per clients SLAs

Plan and manage the RS2 system functional and regression testing schedule for assigned changes

Ability to work under pressure to agreed SLAs whilst maintaining acceptable quality standards

Participate in knowledge transfer activities from Change Management and Project Definition teams as part of the requirements analysis and hand-over

Review client requirements analysis and High Level Test Cases in order to prepare functional and regression test cases and viable acceptance criteria

Identify any flaws in the gap analysis and revert back to Change Management or Project Definition teams during testing phase

Act as a central point of contact (via e-mail, teleconferencing and on-site workshops) for the delivery of specific changes upon which he/she is working

Maintain test environment/s and install delivery components

Correct setup defects and re-tests to ensure compliance with supplied specifications prior the Release Package delivery to clients

Liaise with Project Definition, Change Management and Technical teams to ensure compliance with the client business requirements and agreed specifications

Document all test results in accordance with agreed standards

Conclude testing within agreed timescales and ensure results meet acceptance criteria

Request internal sign-off in order to trigger Release Process

Perform release coordination, documentation, version control and regression testing

Provide knowledge transfer to Support Teams or any other team as required as part of the delivery hand-over

Deliver release to clients and provide support during implementation

Maintain version control records for all client environments

Document new functionality and enhancements introduced to the software systems developed by RS2

Hand-over functional documentation to the Training & Documentation Team

Participating in onsite support or training as per clients request

Work closely with clients and peers to facilitate migration of data to/from the software systems developed by RS2

Provide 2nd line support for clients and RS2 support teams in line with applicable SLAs

Participating in the 247 shift to provide client 2nd line support when necessary

Liaise with Quality Assurance Team to perform audits and recommend corrective action were necessary and to monitor corrective actions

Train RS2 clients and internal staff on software systems developed by RS2 when requested

Document all work in accordance with agreed standards

Maintain status reports for all tasks on a regular basis

Establish a good working relationship with customers and other peers

Perform regular updates of Work Sheet Reports

Perform any other related duties that may be assigned from time to time""

The ideal candidate shall/Requirements ""A degree in Business and IT or an equivalent professional qualification

Should have experience and expertise in RS2 Bankwork Payment Acquiring application

Preferably should have a good knowledge of the specific payments industry

Must be proficient in SQL Language

Proficient in testing methodologies and test case execution/ verification with an eye for details

Should be familiar with standards associated with IT practice nationally and internationally

Must be able to facilitate remote and face to face client meetings

Must have strong written and oral communication skills

Demonstrates a strong awareness of the uses of IT within the industry of specialisation""

Skill set: RS2 Bankworks

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