Retail Sales Professional
2 weeks ago
About the Role
This Guest Experience Specialist role will play a key part in ensuring that our guests receive exceptional service and have a positive experience in our stores. The ideal candidate will be a hard-working individual who is passionate about delivering excellent customer service and is able to work effectively in a fast-paced environment.
Key Responsibilities
Maintain a clean and safe store environment, including restrooms, islands, pumps, and car wash.
Provide exceptional guest service, greeting and thanking all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely, adhering to CSI guidelines and procedures.
Manage cash drawers to be at or below maximum level, securing all funds in safe and performing cashier reconciliation at each end of shift.
Prepare food and hot beverage products, effectively managing ExtraMile and/or KKC foodservice and beverages.
Actively promote store specials and other marketing programs.
Requirements/Qualifications
Available to work a variety of hours, including early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Salary and Benefits
The estimated annual salary for this position is between $36,000 and $39,000, depending on experience. Additionally, we offer a range of benefits including medical, dental, and vision insurance, as well as 401(k) matching.
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