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Storage Admin

3 months ago


Sunnyvale, United States eTeam Full time
Mandatory Skills : STORAGE- EClient ISILION
Pya rate : 58/hr to 63/hr Responsibilities :- dhering to SLAs defined by the business/client Mentoring team members and training them for newer features/technologies Guiding team members in case of Technical/Operational Problems and Issues Handling Incidents related to backups Performing root cause analysis for backup severity one issues Planning and Implementing Change Requests Troubleshooting technical issues related to backups and handling escalations from the team members Ensuring that the processes are adhered to while working on any problem incident/change request Responsible for successful completion of Installation and configuration of storage firmware upgrades/patches etc. Responsible for building / maintaining a test environment along with the team Improves and maintains customer and employee satisfaction by the way of quality in the day to day tasks Planning/Testing new technologies and design changes as and when applicable Planning the overall Disastor Recovery/Restoration/ Replication/Migration Strategy for 24x7 operation support Understanding of Multi-Geo support environment and ensuring that the team is in-line to the industry Responsible for building and maintaining test environment Responsible for strategizing a backup plan and test plan for failure scenario Testing/Auditing/Processes as required from time to time Identify Skill Gaps and plan for training and knowledge updating Prepare and onboarding plan for all new members coming to the team for training and KT Technical Requirements Dell Isilon,Igneous (Cloud direct),Infinidat storage Should be leading the overall backup environment Implementation and designing of NetApp solution for end-end storage infrastructure for client Migration/Replication using SVMDR, SnapVault,Smapmirror of all the NAS/SAN volumes from different circles/location for the client Performance tuning and optimization for storage environment Working closely with Storage/Backup team for storage related issues Technical Consultation Planning Backup Policies and Storage Units, Pools Migration from one Storage tool to another tool NetApp Storage Configurations Need to be familiar with OCUM, OCPM management and performance tools Firmware upgradation of NetApp c-Mode clusters Scripting / Automation of Major/ Complex Tasks Recovery of Backup/Restore Servers from failure Integrating with other tools: Enterprise Management Systems Design Reports on storage usage and performance Documentation describing hardware setups & diagrams Documentation of Operational procedures and processes Should be able to mentor L1 and L2 Storage Admins Installation, configuration, administration and complete maintenance of NetApp, EClient Isilon storage Designing and implementing and new solutions in SSO for better optimization and usage of resources for storage. working knowledge of NetApp Filer. NetApp VTL, cloning and export of VTL tapes, PureDisk 6.6 Responsible for reviewing the complete storage Infra. Plan & advise on new H/W Infra for storage to higher mngmnt.for New Srorage Infra. Providing Technical Consultation on NBU features like NDMP and FT client backups, SAN Media Server Backups, along with proper assessment technical documentation. Looking into capacity planning and management. Working on escalated issues by Storage Ops. SAN and NAS implementation of NetApp e.g., rubrik, EClient-Clarion/Celera, SAN related troubleshooting IP Network, WAN and LAN free (SAN) based data backup design and configuration (familiarity) Should be familiar with ITIL processes Soft Skills Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Should have a great customer handling skills ble to handle unforeseen situations High level of acceptance Can drive HCLs value and its methodology Other Skills / Experience Dell Isilon,Igneous (Cloud direct),Infinidat storage Worked on Production systems Experience with Storage product (Primary NetApp c-Mode: NAS/SAN) , EClient Isilon) Replication, Migration, Installation, firmware Upgradation, DR solution Datacenter understanding (Windows AD, Linux, AIX, databases i.e sql, oracle etc) Knowledge of Other Storage product is a Plus Experience in training new team members Working Knowledge on Remedy or any other ticketing client Storage Management Techniques Good to have scripting & cloud infrastructure knowledge Years of Experience Total : Above 6+ Years of experience Relavant : Minimum of 5 yrs in Storage Administration / Support Certification requirements NetApp(Essential), Any other Storage Technology( Desired )