Patient Service Rep
3 weeks ago
Tennessee Oncology, one of the nation's largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology's mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: The Imaging Patient Service Representative provides total medical office support including check-in, check-out and medical records functions. Manage the reception of patients within the office and by telephone. Obtains patient insurance and demographic information, collects co-pays, schedules new and return scan appointments, obtains precertification requirements as required by insurance and confirms accuracy of same. Monitor and distribute inbound and outbound documentation whether electronic or paper format. Imaging Patient Service Representatives handle these functions for both Tennessee Oncology patients as well as Non Tennessee Oncology patients. ESSENTIAL FUNCTIONS: * Answers the telephones and greets patients in a courteous, efficient manner. Routes messages to appropriate discipline. * Conducts patient check-in and check-out process. Obtains pre-patient registration, demographic and insurance information and enters appropriately into the Radiology Information System (RIS). * Collects co-payments at time of service and manages daily cash receipts. * Registers new patients in the Radiology Information System (RIS) ensuring all information is complete prior to scheduling. * Schedules patient tests. * Receives and replies to all instant messages with the Front Office related to patients changes of insurance, copay questions, and coverage issues in a timely fashion. * Completes pre-certification process for all diagnostic tests as required by the insurance, utilizing online insurance company portals when applicable. * Gives patients oral contrast as indicated by scan type and/or special instructions. * Reviews all orders for accuracy of scan type, ordering physician, CPT codes, dx codes, special instructions and proper scan pertaining to special instructions/notations on order. Reviews central precertification team's comments for emailing notification to our outside billing company and In-House billing dept. * Designates in the Radiology Information System (RIS), and emails to appropriate persons Study billing requirements, Q-1 Modifier, KX Modifier and Stark. * Prepares the Electronic Health Record (EHR) for review by Clinical Staff. * Obtains necessary records prior to patient's appointment. * Monitors and routes inbound and outbound faxes. * Opens and distributes mail as required. * Electronically scans appropriate patient related records into the Radiology Information System (RIS). * Distributes outbound correspondence or copies of records as necessary. * Completes process for Request for Medical Records. * Demonstrates excellent customer service. Responds promptly to patient, physician and clinical requests. * Communicates to other staff members using Instant Messaging System. EDUCATION AND EXPERIENCE: * High school graduate or equivalent with GED. * Previous Medical Office experience preferred. * Strong computer skills including Windows file management and MS Office, and e-mail experience. * Electronic Medical Records experience preferred. * Good verbal and written communication skills. * Ability to work productively and effectively in a fast paced environment. * Strong organizational skills and attention to detail. * Excellent customer service skills. * Dependable. PHYSICAL REQUIREMENTS: * Able to travel to satellite clinics when necessary • Able to lift 25 pounds.
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HVAC Service Technician
5 days ago
Franklin, United States Summers Plumbing Heating & Cooling - Franklin Full timeJob DescriptionJob DescriptionSummers Plumbing Heating and Cooling out of Franklin, IN is looking to hire a full-time HVAC Service Technician / Sales Rep to determine each client's needs by consulting with them and assessing their equipment. This position comes with an experience-based pay of $70,000 to $160,000 a year and a stellar compensation package...
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HVAC Service Technician
2 weeks ago
Franklin, United States Summers Plumbing Heating & Cooling - Franklin Full timeJob DescriptionJob DescriptionSummers Plumbing Heating and Cooling out of Franklin, IN is looking to hire a full-time HVAC Service Technician / Sales Rep to determine each client's needs by consulting with them and assessing their equipment. This position comes with an experience-based pay of $70,000 to $160,000 a year and a stellar compensation package...
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Patient Service Representative
3 weeks ago
Franklin, United States Tennessee Orthopaedic Alliance Full timePatient Service Representative Clinic Operations Job Type Full-time Description The Patient Service Representative is the friendly and helpful face of TOA generally, the first person who interacts with our patients and their families. The Patient Service Representative sets the tone for a great patient visit by professionally and compassionately attending...
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Patient Services Representative
2 weeks ago
Franklin, United States Advent Full timeJob Type Full-time Description Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that. ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge,...
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Patient Services Representative
3 weeks ago
Franklin, United States Advent Full timeJob Type Full-time Description Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that. ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and...
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Patient Services Representative
3 weeks ago
Franklin, United States ADVENT Full timeJob DescriptionJob DescriptionDescription:Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to...
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Patient Service Coordinator
3 weeks ago
Franklin, United States Vanderbilt University Medical Center Full timeDiscover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your...
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Patient Service Coordinator
3 weeks ago
Franklin, United States Vanderbilt University Medical Center Full timeDiscover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your...
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Patient Service Coordinator
2 weeks ago
Franklin, United States Vanderbilt University Medical Center Full timeDiscover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your...
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Patient Service Coordinator
2 weeks ago
Franklin, Tennessee, United States Vanderbilt University Medical Center Full timeDiscover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your...
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Patient Service Specialist
4 weeks ago
Franklin, United States NovaCare Rehabilitation Full timeOverview: When patients enter our center in Franklin, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email...
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patient services representative
2 weeks ago
Franklin, Tennessee, United States Williamson Medical Center Full timeLocated in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson...
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Patient Service Representative
3 weeks ago
Franklin, United States Advocate Aurora Health Full timeDepartment: 09122 AAH Franklin - Front End Staff Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Clinic hours are Monday-Friday 6:45am-6pm. Hours to be assigned within those parameters. Major Responsibilities: Greets patients and visitors and responds to routine requests for information. Answers...
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Patient Service Representative
2 weeks ago
Franklin, United States UnitedHealth Group Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
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Franklin, United States Global Technical Talent Full timePhlebotomist Patient Services Representative Contract Duration 5+ months Job Description: The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The Phlebotomist Patient Services Representative draws quality blood...
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Patient Service Representative
2 weeks ago
Franklin, United States Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
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Patient Services Representative
2 weeks ago
Franklin, United States Houston Methodist Full timeAt Houston Methodist, the Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to facilitate the patient visit experience. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions. Other duties include providing general...
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Patient Service Representative
1 week ago
Franklin, United States Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
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Customer Service Rep
3 weeks ago
Franklin, United States Roto-Rooter (Tennessee) Full timeCustomer Service RepresentativeRoto-Rooter in Columbia, TN is looking to hire a full-time Customer Service Representative. We pay a competitive wage of $16 per hour and provide paid time off (PTO).ABOUT ROTO-ROOTERFounded in 1935, Roto-Rooter originally specialized in clearing tree roots and other obstructions from sewer lines. Today, we have grown to be the...
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Customer Service Rep
1 week ago
Franklin, United States Roto-Rooter (Tennessee) Full timeCustomer Service RepresentativeRoto-Rooter in Columbia, TN is looking to hire a full-time Customer Service Representative. We pay a competitive wage of $16 per hour and provide paid time off (PTO).ABOUT ROTO-ROOTERFounded in 1935, Roto-Rooter originally specialized in clearing tree roots and other obstructions from sewer lines. Today, we have grown to be the...
