Clerk I, II or III

Job Summary:

Performs a variety of clerical duties including typing, entering data, filing, copying and faxing documents. Greets, assists, interviews and/or directs the public, applicants and/or clients. Verifies various types of information for accuracy. Prepares and delivers outgoing mail and stamps, sorts, logs and distributes incoming mail.

Greets, assists, interviews and/or directs the public, applicants and/or clients; in some cases to determine eligibility for services. Verifies information on applications, records or forms for accuracy. Counts, weights, measures, sorts, files or stores material. Addresses envelopes or packages by typewriter, computer or hand, and stuffs envelopes by hand or with machine. Answers telephones, conveys messages, makes appointments, and runs errands. Orders supplies when needed. Prepares and delivers outgoing mail. Stamps, sorts, logs and distributes incoming mail. Performs typing and/or data entry. Photocopies and faxes documents. Compiles and generates reports. Performs a variety of clerical duties. Reconciles billing if requested. Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

CLERK I

EDUCATIONAL REQUIREMENT

High school diploma or general education degree (GED).

EXPERIENCE REQUIREMENT

Six months of experience is required.

CLERK II

EDUCATIONAL REQUIREMENT

High school diploma or general education degree (GED).

EXPERIENCE REQUIREMENT

An additional one (1) year experience in a related field.

CLERK III

EDUCATIONAL REQUIREMENT

High school diploma or general education degree (GED), and less than one year of specialized training or education.

EXPERIENCE REQUIREMENT

Two(2) years experience in a related field.

COMPUTER SKILLS

An individual should have knowledge of Database and Word Processing software.

CERTIFICATES, LICENSES, REGISTRATIONS

None.

OTHER SKILLS AND ABILITIES

Must have the ability to operate standard office machines. Must have good working knowledge of the basic principles of filing. Must have the ability to deal professionally and pleasantly with the public.

OTHER QUALIFICATIONS

Employee must not and will not be under sanction by the United States Department of Health and Human Services Office of the Inspector General (OIG) or by the General Services Administration (GSA) or listed on the OIGs Cumulative Sanction Report, or the GSAs List of Excluded Providers, or listed on the OIGs List of Excluded Individuals/Entities (LEIE).

PHYSICAL DEMANDS

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate.