Cloud Operations and Customer Support Engineer

2 weeks ago

Arnold, United States teKnoluxion Full time

Overview:

Location: Arnold, MO

Security Clearance Required: Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly is required upon application for initial consideration **This position is not open for any clearance upgrades or sponsorship.**

teKnoluxion provides the Defense and Intelligence Communities technical experts in the fields of Software & Systems Engineering, Enterprise Operations, and Cloud Services Management & Consulting. Our goal is not to simply support efforts, but to ignite a technology revolution, bridging the growing technology gap between the Government and commercial space.

Are you ready to test your abilities as a Cloud Operations and Customer Support Engineer and team member in a sophisticated enterprise exploitation environment? Would you like to make an immediate and direct impact in your job? Join a dedicated team supporting the UDS contract at NGA.

Responsibilities:

What you get to do every day:

  • In this role, you'll join the Continuous Operations Release Environment (CORE) team, providing high-quality, cost-effective cloud solutions to the clients.
  • You'll be instrumental in maintaining and enhancing the cloud infrastructure, with a strong focus on operational efficiency and customer support.
  • Proactively manage and maintain cloud infrastructure, ensuring high availability and performance.
  • Respond to and resolve customer issues, providing top-tier technical support and customer service.
  • Collaborate with various engineering teams to support user consumption of applications in the cloud in a sophisticated enterprise environment.
  • Engage in application monitoring to assist in identifying and addressing application performance or availability issues.
  • Continuously monitor supporting application infrastructure to help identify and report on scalability and performance issues.
  • Develop and maintain comprehensive documentation for application support procedures.
Qualifications:

What skills do you need?

Clearance: Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly is required upon application for initial consideration **This position is not open for any clearance upgrades or sponsorship.**

Education/Experience:

  • Requires Bachelor's Degree in the IT field, related technical discipline, or equivalent combination of education and experience
  • 2+ years of experience in IT, with a strong focus on cloud operations and customer support.

Required Skills:

  • Proficiency with AWS cloud services and infrastructure management.
  • Exceptional troubleshooting and problem-solving skills.
  • Experience in providing customer-focused technical support.
  • Knowledge of Linux distributions (e.g., RedHat, CentOS).
  • Familiarity with DevOps practices, Agile/Scrum methodologies, and continuous integration tools (e.g., GitLab CI, Nexus).
  • Excellent communication and collaboration abilities.

What is ideal?

  • Intelligence Community Experience preferred


What you can expect from us:
  • Recognizing great achievements do not go unnoticed by teKnoluxion through service anniversaries, spot awards, and employee referral bonuses
  • Youll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community
  • Highlights of our benefits include Health/Dental/Vision, 401(k) match and potential Profit Sharing, Universal Leave, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more
  • Compensation is unique to each candidate and compensation packages are based on education, experience, and other requirements.
teKnoluxion is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. teKnoluxion does not have a vaccination mandate applicable to team members. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements. Regardless of vaccination status , personnel are required to wear masks while indoors when the CDC COVID-19 Community Level is High.

  • Cloud Operations and Customer Support Engineer

    5 days ago

    Arnold, Missouri, United States teKnoluxion Full time

    Overview:Location: Arnold, MO/Springfield, VASecurity Clearance Required: Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly is required upon application for initial consideration This position is not open for any clearance upgrades or sponsorship.teKnoluxion provides the Defense and Intelligence Communities technical experts in the...

  • IT Operations Engineer

    3 weeks ago

    Arnold, Missouri, United States National Geospatial-Intelligence Agency Full time

    ADDITIONAL INFORMATION:Band 3 IT Operations Engineers coordinate the integration, deployment, sustainment, maintenance, and operations of systems and services. They provide a broad range of IT support for GEOINT operations and are accountable for the success of integration projects and ensuring alignment with Agency priorities and business strategies. They...

  • IT Operations Engineer

    1 month ago

    Arnold, Missouri, United States National Geospatial-Intelligence Agency Full time

    ADDITIONAL INFORMATION:Band 3 IT Operations Engineers coordinate the integration, deployment, sustainment, maintenance, and operations of systems and services. They provide a broad range of IT support for GEOINT operations and are accountable for the success of integration projects and ensuring alignment with Agency priorities and business strategies. They...

  • VDI Engineer

    3 weeks ago

    Arnold, United States Abile Group, Inc. Full time

    Overview: Abile Group has an exciting and challenging opportunity for a VDI Engineer on a 10 year contract providing User Facing and Data Center Services supporting an Intelligence Community customer. All the personnel on the team will work together to support innovative design, engineering, procurement, implementation, operations, sustainment and disposal...

  • IEC Engineer

    2 weeks ago

    Arnold, United States The Ladders Full time

    OverviewLocation: St. Louis, MO/Arnold, MO Security Clearance Required: Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly is required upon application for initial consideration **This position is not open for any clearance upgrades or sponsorship.** Certification Required: CompTIA Security+ or similar for IAT Level II DoD 8570...

  • Systems Architect

    2 months ago

    Arnold, Missouri, United States BAE Systems Full time

    Job Description We are looking for an experienced Systems Architect to join our program supporting a key government customer in a fast paced, challenging, and career rewarding experience. This program delivers legacy and cloud-based engineering services with modern technology solutions. As a mission-focused Architect, you will be expected to:Recognize the...

  • Systems Architect

    3 weeks ago

    Arnold, Missouri, United States BAE Systems Full time

    Job Description We are looking for an experienced Systems Architect to join our program supporting a key government customer in a fast paced, challenging, and career rewarding experience. This program delivers legacy and cloud-based engineering services with modern technology solutions. As a mission-focused Architect, you will be expected to:Recognize the...

  • Linux Engineer

    1 month ago

    Arnold, United States General Dynamics Information Technology Full time

    ​ Deliver simple solutions to complex problems as a Linux Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours. At GDIT, people are our differentiator. As a Linux Engineer...

  • Linux Engineer

    3 weeks ago

    Arnold, United States General Dynamics Information Technology Full time

    ​ Deliver simple solutions to complex problems as a Linux Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours. At GDIT, people are our differentiator. As a Linux Engineer...

  • Linux Engineer

    3 weeks ago

    Arnold, United States General Dynamics Information Technology Full time

    ​ Deliver simple solutions to complex problems as a Linux Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you'll make the end user's experience your priority and we'll make your career growth ours. At GDIT, people are our differentiator. As a Linux Engineer...

  • Systems Engineer

    4 weeks ago

    Arnold, United States Abile Group, Inc. Full time

    Overview: Abile Group has an exciting and challenging opportunity for a Systems Engineer (Project Manager) on a 10 year contract providing User Facing and Data Center Services supporting an Intelligence Community customer. All the personnel on the team will work together to support innovative design, engineering, procurement, implementation, operations,...

  • Systems Engineer

    3 weeks ago

    Arnold, United States Abile Group, Inc. Full time

    Overview: Abile Group has an exciting and challenging opportunity for a Systems Engineer (Project Manager) on a 10 year contract providing User Facing and Data Center Services supporting an Intelligence Community customer. All the personnel on the team will work together to support innovative design, engineering, procurement, implementation, operations,...

  • Thermoforming Machine Operator

    4 weeks ago

    Arnold, United States Sinclair and Rush Inc. Full time

    The Position: 2nd Shift Thermoforming Machine Operator We Are: Sinclair & Rush is a rapidly growing, world leading multi-processor of plastic components. Our mission at Sinclair & Rush is to provide innovative solutions for our customers that add value to their products. We offer a safe and environmentally friendly workplace for our employees and are known...

  • Test Engineer

    5 days ago

    Arnold, Missouri, United States Thunderbolt Full time

    The Company The Bank-Verlag is the service company of private banks in Germany. The subsidiary of the Association of German Banks supports its customers in all areas of IT security, electronic banking and cashless payment transactions. In addition, the Bank-Verlag is the publisher of various specialist publications and offers important information and...

  • Thermoforming Machine Operator

    4 weeks ago

    Arnold, United States Sinclair and Rush Inc. Full time

    Job DescriptionJob DescriptionThe Position: 2nd Shift Thermoforming Machine OperatorWe Are: Sinclair & Rush is a rapidly growing, world leading multi-processor of plastic components. Our mission at Sinclair & Rush is to provide innovative solutions for our customers that add value to their products. We offer a safe and environmentally friendly workplace for...

  • Thermoforming Machine Operator

    4 weeks ago

    Arnold, United States Sinclair and Rush Inc. Full time

    The Position: 2nd Shift Thermoforming Machine Operator We Are: Sinclair & Rush is a rapidly growing, world leading multi-processor of plastic components. Our mission at Sinclair & Rush is to provide innovative solutions for our customers that add value to their products. We offer a safe and environmentally friendly workplace for our employees and are known...

  • Thermoforming Machine Operator

    3 weeks ago

    Arnold, United States Sinclair and Rush Inc. Full time

    The Position: 2nd Shift Thermoforming Machine Operator We Are: Sinclair & Rush is a rapidly growing, world leading multi-processor of plastic components. Our mission at Sinclair & Rush is to provide innovative solutions for our customers that add value to their products. We offer a safe and environmentally friendly workplace for our employees and are known...

  • Thermoforming Machine Operator

    5 days ago

    Arnold, Missouri, United States Sinclair and Rush Inc. Full time

    The Position: 2nd Shift Thermoforming Machine OperatorWe Are: Sinclair & Rush is a rapidly growing, world leading multi-processor of plastic components. Our mission at Sinclair & Rush is to provide innovative solutions for our customers that add value to their products. We offer a safe and environmentally friendly workplace for our employees and are known...

  • Thermoforming Machine Operator

    3 weeks ago

    Arnold, United States Sinclair and Rush Inc. Full time

    Job DescriptionJob DescriptionThe Position: 2nd Shift Thermoforming Machine OperatorWe Are: Sinclair & Rush is a rapidly growing, world leading multi-processor of plastic components. Our mission at Sinclair & Rush is to provide innovative solutions for our customers that add value to their products. We offer a safe and environmentally friendly workplace for...

  • Offset Printing Operator

    4 weeks ago

    Arnold, United States Sinclair and Rush Inc. Full time

    Job DescriptionJob DescriptionSinclair & Rush, a leading international plastics manufacturer since 1950, is looking for candidates interested in an opportunity for advancement in a fast-paced environment. Our Company: Sinclair & Rush is a rapidly growing, world leading multi-processor of plastic components. Our mission at Sinclair & Rush is to provide...