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Customer Success Manager
2 weeks ago
A company is looking for a Customer Success Manager.
Key Responsibilities:
Ownership over a defined book of business with operational freedom and support to drive customer success and outcomes
Collaborate on the overall customer lifecycle, including onboarding, cadence, expansion, and renewal
Identify and track key metrics around product consumption and identify opportunities for optimization and/or expansion
Required Qualifications:
Excitement to be at a startup
Experience negotiating and closing renewals
Background supporting a technical product or API product
1-2 years of experience as a Customer Success Manager
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