Functional Consultant

2 weeks ago


Boston, United States TechYard Recruitment Full time

TechYard Recruitment Boston is working with an exciting MS Consultancy who is looking to hire a Functional Manager in Dynamics 365 Customer Engagement.

Location: US, Boston, this role requires someone who can travel to the Boston office a minimum of 3 days per week.

Working with a new exciting Microsoft Consultancy, focused on leveraging Microsoft Dynamics 365 and Power Platform to drive digital transformation. With a strong emphasis on generative AI capabilities through Microsoft's Copilot, they aim to accelerate revenue growth, modernize customer service, spur innovation, and optimize supply chains for our clients.

The Role

The Manager, of Dynamics Customer Engagement Consulting, is pivotal in bridging client aspirations with the technological excellence of Dynamics 365 Customer Engagement (CE). This role demands a leader adept at guiding client projects to fruition, with a deep dive into D365 products like Sales, Customer Service, Field Service, Marketing, and Customer Insights. Your role is critical in configuring D365 CE to not just meet but exceed client expectations, transforming their business processes and outcomes.

Key Responsibilities

Client Vision & Implementation: Act as the functional lead on client projects, translating visions into dynamic, effective Dynamics 365 CE solutions.

D365 CE Mastery: Expertly configure and customize D365 CE across its various modules to optimize client business processes.

Travel Engagement: Travel to client meetings and some internal team gatherings is required, typically less than 25% of the time, with occasional surges to 50%. Your flexibility and willingness to travel are essential in fostering strong client and team relationships.

Certification and Continuous Learning: Stay ahead with Microsoft certifications, ensuring the highest standards of knowledge and practice in our projects.

Collaborative Excellence: Work seamlessly with clients and internal teams, promoting a culture of collaboration and success.

Qualifications

Proven Dynamics 365 Experience: 5+ years in Dynamics 365 Customer Engagement with a record of successful project leadership.

Microsoft Certification: MB-910 (Microsoft Dynamics 365 Fundamentals Customer Engagement Apps) certification. Highly experienced Dynamics 365 consultants without this certification will be considered but certification will be expected within 90 days of employment.

Preferred Certifications: MB-210 (Microsoft Dynamics 365 Sales), MB-230 (Microsoft Dynamics 365 Customer Service), PL-900 (Microsoft Power Platform Fundamentals), and PL-200 (Microsoft Power Platform Functional Consultant) certifications are highly desirable.

Strategic Problem Solving: Skill in designing scalable, efficient solutions that address complex business needs.

Effective Communication: Exceptional ability to convey complex technical concepts to diverse audiences.

Why Join Us?

Joining this company means becoming part of a forward-thinking community that's at the forefront of digital transformation. Here, your work has a direct impact, your growth is a priority, and your ability to shape the future of business is unparalleled. You'll engage in pioneering projects, supported by industry leaders and Microsoft, in an environment that values your ideas and fosters your development.


  • Functional Consultant

    3 weeks ago


    Boston, United States TechYard Recruitment Full time

    TechYard Recruitment Boston is working with an exciting MS Consultancy who is looking to hire a Functional Manager in Dynamics 365 Customer Engagement.Location: US, Boston, this role requires someone who can travel to the Boston office a minimum of 3 days per week.Working with a new exciting Microsoft Consultancy, focused on leveraging Microsoft Dynamics 365...

  • Functional Consultant

    19 hours ago


    Boston, United States TechYard Recruitment Full time

    TechYard Recruitment Boston is working with an exciting MS Consultancy who is looking to hire a Functional Manager in Dynamics 365 Customer Engagement.Location: US, Boston, this role requires someone who can travel to the Boston office a minimum of 3 days per week.Working with a new exciting Microsoft Consultancy, focused on leveraging Microsoft Dynamics 365...


  • Boston, United States TechYard Recruitment Full time

    Job Title: Microsoft Dynamics 365 ConsultantCompany: Global Consulting FirmLocation: MAEmployment Type: PermanentStart Date: ASAPAbout the Company:Our client is a leading global consulting firm that provides innovative business solutions to a diverse range of clients across various industries. With a strong focus on digital transformation, they are at the...


  • Boston, United States TechYard Recruitment Full time

    Job Title: Microsoft Dynamics 365 ConsultantCompany: Global Consulting FirmLocation: MAEmployment Type: PermanentStart Date: ASAPAbout the Company:Our client is a leading global consulting firm that provides innovative business solutions to a diverse range of clients across various industries. With a strong focus on digital transformation, they are at the...


  • Boston, United States TechYard Recruitment Full time

    Job Title: Microsoft Dynamics 365 ConsultantCompany: Global Consulting FirmLocation: MAEmployment Type: PermanentStart Date: ASAPAbout the Company:Our client is a leading global consulting firm that provides innovative business solutions to a diverse range of clients across various industries. With a strong focus on digital transformation, they are at the...


  • Boston, United States Cervello Full time

    Job Description Join Cervello, a Kearney company, as an o9 Senior Consultant. Drive diverse consulting projects, and enhance supply chain and financial planning. Lead engagements, configure o9 environments and offer presales support. Seeking collaborative problem-solvers with more than 2of consulting experience, proficiency in o9, programming skills, and...


  • Boston, United States Ciber Full time

    HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services...


  • Boston, United States TechYard Recruitment Full time

    TechYard Recruitment is currently working on behalf of a leading global consulting firm that provides innovative business solutions to a diverse range of clients across various industries. With a strong focus on digital transformation, they are at the forefront of helping organizations leverage technology to drive growth and achieve operational excellence....


  • Boston, United States TechYard Recruitment Full time

    TechYard Recruitment is currently working on behalf of a leading global consulting firm that provides innovative business solutions to a diverse range of clients across various industries. With a strong focus on digital transformation, they are at the forefront of helping organizations leverage technology to drive growth and achieve operational excellence....


  • Boston, United States TechYard Recruitment Full time

    TechYard Recruitment is currently working on behalf of a leading global consulting firm that provides innovative business solutions to a diverse range of clients across various industries. With a strong focus on digital transformation, they are at the forefront of helping organizations leverage technology to drive growth and achieve operational excellence....


  • Boston, United States MASSMUTUAL Full time

    **The Opportunity**: The People Analytics Consultant role will work with HR & business stakeholders and the leadership to leverage People data to inform and enhance decision-making. This position will utilize data analysis methodologies, tools, and approaches to provide insights. The individual must be highly data driven, technically proficient, creative,...


  • Boston, United States Complete Staffing Solutions Full time

    Location: Boston Massachusetts Pay: $50-55/hr Schedule: M-F 9a-5p Assignment: 6 month Requirements: Five plus years Employee Relations experience. Primary Responsibilities Include: Effectively communicate with management to provide direction and guidance on complex employment issues including disciplinary actions, behavior and conduct issues, terminations,...


  • Boston, United States Publicis Sapient Full time

    As a Technology Strategy Senior Consultant 3, you will work on exciting digital transformation strategy engagements for Publicis Sapient clients. Our technology strategy consultants help our clients improve business value through optimizing the efficiency and effectiveness of their Technology capabilities. This high performing group plays a critical role in...


  • Boston, MA, United States Mass General Brigham Full time

    DescriptionAbout UsAs a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including...


  • Boston, Massachusetts, United States The Judge Group Inc. Full time

    Location: REMOTESalary: NegotiableDescription: Business Intelligence (BI) ConsultantLocation: Malvern, PA (Remote is OK)Industry-Banking/Financial Services- RequiredContact: Brian Merin, , We are on the lookout for a seasoned BI Consultant to guide us in transitioning from Tableau to Power BI. The perfect fit would be someone with a solid background in...


  • Boston, Massachusetts, United States Teamwork Corporate Full time

    Job DescriptionWe are seeking an amazing ambassador to bring unparalleled expertise to our digital transformation projects. Our Consultants are a critical component of our organization in driving a positive customer experience resulting in high customer satisfaction. Your superpower? You're comfortable diving into the details of workstreams, you're...


  • Boston, Massachusetts, United States Avanade Full time

    Job descriptionYou're a collaborator who loves solving problems with technology and using your good interpersonal and organizational skills to build positive relationships. We'll surround you with people who are as passionate about technology and innovation as you are.Come join usERP is all about helping businesses simplify complexity and thrive in the...


  • Boston, United States Kimberlite Full time

    We will rely on you to: Manage, with minimal guidance, multiple NetSuite support and software engagements across a wide variety of verticals while simultaneously building client relationships and developing business opportunities for the SquareWorks professional services team.  Specific duties include: Prepare for and run recurring and ad-hoc client...


  • Boston, United States Kimberlite Full time

    Job DescriptionJob DescriptionWe will rely on you to:Manage, with minimal guidance, multiple NetSuite support and software engagements across a wide variety of verticals while simultaneously building client relationships and developing business opportunities for the SquareWorks professional services team.  Specific duties include:Prepare for and run...


  • Boston, United States Kimberlite Full time

    Job DescriptionJob DescriptionWe will rely on you to:Manage, with minimal guidance, multiple NetSuite support and software engagements across a wide variety of verticals while simultaneously building client relationships and developing business opportunities for the SquareWorks professional services team.  Specific duties include:Prepare for and run...