Patient Services Representative

2 weeks ago


Vista, United States Vista Community Clinic Full time

Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.

Greet and respond to limited inquiries from patients and customers in a professional manner. Perform a variety of clerical functions.

  • Greet patients in-person and via telephone
  • Verify insurance eligibility and copy insurance cards
  • Perform financial and eligibility screening for clinic programs
  • Print daily schedule and confirm next day’s appointments
  • Complete appropriate paperwork as needed for patients: school excuses, Head Start forms, etc.
  • Make follow-up appointments for referrals from other sites
  • Call, reschedule  and mail letters to all N/S patients
  • Responsible for patients checking in through completing encounters, personal records forms, etc. 

Minimum Qualifications
  • High school graduate or equivalent
  • One year customer service experience
  • Bilingual English/Spanish
  • CPR Certification (including BLS Child, Infant, Adult with one-time hands-on skills training)  
Required Skills/Knowledge/Abilities
  • Experience/familiarity with Practice Management and Electronic Health/Dental Records systems, NextGen preferred
  • Effective verbal and written skills necessary for communication with patients/clients, clinicians and other staff
  • Ability to interface with all levels of personnel in a professional manner, including people of all social, cultural and ethnic backgrounds and within the constraints of government funded programs
  • Excellent customer service skills and commitment to providing the highest level of customer satisfaction
  • Ability to type minimum 35 WPM
  • Ability and willingness to meet the organization’s attendance and dress code policies
  • Ability to handle confidential materials and information in a professional manner
  • Excellent customer service skills and commitment to providing the highest level of customer satisfaction
  • Experience/familiarity with computers, business e-mail, communication systems and internet search capabilities; proficient in Microsoft Office products, specifically Word and Excel

Preferred Skills/Knowledge/Abilities

  • Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred

Pay Range

$18.00 - $21.00 DOE



  • Vista, United States Scripps Health Full time

    Scripps Health Administrative Services supports our five hospitals and 19 outpatient facilities, which treat half a million patients annually through 2,600 affiliated physicians. **This is a casual position for day shift located at Scripps Clinic in Vista supporting the Radiation Oncology department.** Join the Scripps Health team and work alongside...


  • Vista, United States Vista Community Clinic Full time

    Overview Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team...


  • Chula Vista, United States Sharp HealthCare Full time

    Represents Sharp Rees-Stealy by providing patients with appointments, information and other operational support services for assigned department. Provides a high level of customer service in a manner consistent with our Mission and Goals. Responsible Patient, Float, Representative, Customer Service, Medical Receptionist, Shift, Retail, Healthcare


  • Vista, United States AQH Full time

    We are a new Vista local company looking for new customer service representatives.We are looking for people who have great communication skills with positive attitude and have goal for the future to join our team. **We Offer**: - Full Time and Part Time positions - Excellent Income Potential - Management Positions We are currently building our operations...


  • Vista, United States AQH Full time

    Job DescriptionJob Description We are a new Vista local company looking for new customer service representatives.We are looking for people who have great communication skills with positive attitude and have goal for the future to join our team.We Offer:Full Time and Part Time positions Excellent Income Potential Management PositionsWe are currently building...


  • Chula Vista, United States Interdent Sa Full time

    ** Customer Service Representative** **Job Category****:** Operations **Requisition Number****:** CUSTO005349 Showing 1 location **Job Details** **Description** At Gentle Dental, our **Customer Service Representatives** **Duties & Responsibilities:** - Follow opening and closing dental front office procedures. - Greet visitors, handle incoming calls on a...


  • Vista, United States AQH Full time

    Our company is looking for Customer Service Representatives to be responsible for assisting customers and meeting Company and personal goals. Duties will include learning and mastering all equipment, as well as assisting new and potential clients. In order to be successful in this role, you will need to have a deep understanding of Customer service and also...


  • Vista, United States AMPM Full time

    Across five states on the US's pacific coast – from southern California to north Oregon – ampm is the highway retail-and-rest brand of choice for motorists. With around 950 outlets, many of which are attached to bp fuel stations, the brand is well known for the quality of its food and drinks offer.We are seeking Customer Service Representatives for our...


  • Vista, United States AMPM Full time

    Description We are seeking Customer Service Representatives for our company. We offer competitive benefits such as 401K, vacation, sick time and more! We take pride in providing a safe, friendly, fast & clean experience to all of our customers ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Issue receipts, refunds, credits, or changes due to customers. Count...


  • Vista, United States TrueCare Full time

    Beautiful brand-new Call Center Offices!! Location: Vista, CA (across from the Civic Center) Shift: Monday - Friday - 9:00 am to 6:00 pm **_(Training schedule will be 8 am - 5pm Monday - Friday)._** **TrueCare is more than just a place to work; it feels like home. Sound like a fit? We'd love to hear from you!** **Position Summary** The Patient Service...


  • Vista, United States Soapy Joe's Group, Inc. Full time

    Job Type Part-time Description Join the Soapy Joe's Team at Hacienda: Elevate Your Career in Customer Service and Sales! Are you ready to embark on a thrilling journey with Soapy Joe's? We're on the lookout for exceptional individuals to join our brand-new location in Hacienda. As we gear up to set new standards in car care, we need reliable and dynamic...


  • Chula Vista, United States ASI, inc Full time

    Job DescriptionJob DescriptionAspire emanates with pride over the ability to offer a corporate structure that not only includes the development and training of each individual for their entire career with us; but also the ability to transition and promote each qualified individual into a senior management role.Aspire is seeking an individual that we can...


  • Bella Vista, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...


  • Vista, United States Planet Fitness Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service. Handle all front...


  • Vista, United States FastSigns Full time

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for...

  • Call Center Agent

    9 hours ago


    Vista, United States TrueCare Full time

    Job DescriptionJob DescriptionBeautiful brand-new Call Center Offices!!Location: Vista, CA (across from the Civic Center)Shifts Available: Monday – Friday We are looking to fill the following shifts:(7:20 am to 4:20 pm) or (8:00 am to 5:00 pm) or (8:30 am to 5:30 am) or (9:00 am to 6:00 pm) these are set shifts, once selected for a shift - it will be your...


  • Chula Vista, California, United States ATR International Full time

    Job Description:We are seeking a Service Center Representative for a very important client.The overall objective of this position is to perform the account maintenance, billing, reconciliation, reporting and/or customer service related activities Duties could include one or more of the following: performing database maintenance and research tasks to support...

  • Call Center Agent

    13 hours ago


    Vista, United States TrueCare Full time

    Job DescriptionJob DescriptionBeautiful brand-new Call Center Offices!!Location: Vista, CA (across from the Civic Center)Shifts Available: Monday – Friday We are looking to fill the following shifts:(7:20 am to 4:20 pm) or (8:00 am to 5:00 pm) or (8:30 am to 5:30 am) or (9:00 am to 6:00 pm) these are set shifts, once selected for a shift - it will be your...


  • Chula Vista, California, United States Circle K Full time

    Store : 98 Bonita Rd, Chula Vista, California 91910Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...


  • Chula Vista, California, United States Circle K Full time

    Store : 2210 Otay Lakes Rd, Chula Vista, California 91915Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative,...