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Product Manager, Order to Cash
1 month ago
Product Manager for Order to Cash The Finance Engineering team builds the platforms that power Wayfair's global, multi-billion dollar financial operations. We are the backbone of the company, enabling every transaction, from tracking customer revenue to supplier settlement. We are seeking a product manager to own the entire "money-in" lifecycle, ensuring we accurately bill for and collect every dollar earned. As the Product Manager for Order to Cash, you will own the end-to-end financial lifecycle for both our direct customer purchases and our growing portfolio of indirect, supplier-facing services. Your mission is to maximize cash flow and enable new revenue streams by building intuitive, automated, and scalable billing and collections platforms. This is a unique opportunity to manage a diverse product portfolio that directly impacts Wayfair's revenue, customer experience, and strategic growth. What You'll Do Develop the strategy and roadmap for our direct-to-customer receivables, including intelligent collections and cash application automation. Drive the expansion of our B2B invoicing and terms platform, partnering with our B2B commercial teams to support complex global requirements and e-procurement systems. Partner with our logistics and commercial teams to build scalable billing solutions for our indirect revenue streams, such as CastleGate, supplier advertising, and other value-added services. Deeply understand the needs of your usersincluding end customers, suppliers, and internal Accounting and Collections teamsto define and prioritize key features. Define and execute the product roadmap, managing the backlog and authoring detailed user stories for your engineering team. Act as the primary point of contact and product evangelist for all O2C systems and processes. What You'll Need 3+ years of product management experience, preferably in e-commerce, fintech, or B2B platforms. Experience with billing, invoicing, payments, or accounts receivable systems is highly desirable. A customer-centric mindset with a proven ability to translate user needs into a compelling product vision and roadmap. Strong analytical skills and experience using data to identify opportunities and measure success. Excellent communication and stakeholder management skills, with the ability to collaborate effectively with commercial, operational, and technical teams. Experience managing a complex roadmap with multiple competing priorities. Bachelor's degree in a relevant field. Why You'll Love Wayfair Time Off Paid Holidays Paid Time Off (PTO) Health & Wellness Full Health Benefits (Medical, Dental, Vision, HSA/FSA) Life Insurance Disability Protection (Short Term & Long Term Disability) Global Wellbeing Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships) Mental Health Support (Global Mental Health, Global Wayhealthy Recordings) Caregiver Services Financial Growth & Security 401K Matching (Employee Matching Program) Tuition Reimbursement Financial Health Education Tax Advantaged Accounts Family Support Family Planning Support Parental Leave Global Surrogacy & Adoption Policy Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking. No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic. Your personal data is processed in accordance with our Candidate Privacy Notice.
