![CarMax](https://media.trabajo.org/img/noimg.jpg)
Customer Specialist I
2 months ago
6010 - Parker - 18220 Ponderosa Dr, Parker, Colorado, 80134
CarMax, the way your career should be
General Summary:
Under limited supervision of the Business Office Manager, the Customer Specialist- Alternative Delivery provides exceptional customer service in a fast-paced, team-oriented environment through the completion of sales transactions, while working in multiple environments including both indoors, outdoors, and offsite ("home") delivery of vehicles. The Customer Specialist- Alternative Delivery will also focus on the facilitation of paperwork and post-sale processing. The Customer Specialist-Alternative Delivery will also perform vehicle condition verifications and prepare the vehicles for delivery.
What you will do - Essential responsibilities
- Facilitate the completion of Home Delivery sales transactions
- Present and/or confirm MaxCare and finance decisions
- Follow and execute strategies to achieve store's sales budgets.
- Maintain a working knowledge of available financing options, titles and extended service policies.
- Interact with customers, other associates and team members to provide outstanding internal and external customer service.
- Provide customer service to customers by complying with CarMax procedures, including, but not limited to: processing Home Deliveries, listening to and answering customer questions and explaining paperwork process.
- Perform various Business Office tasks, including, but not limited to: Completing Express Pickups, delivering Sales paperwork, completing Appraisal Purchases, processing paperwork associated with the state DMV, processing titles and processing auction sales.
- Perform various administrative and clerical duties, including, but not limited to: Document copying, filing, payment management, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.
- Drive vehicles to and from various locations as requested by supervisor.
- Adhere to all CarMax policies and procedures.
- Adhere to the Customer Specialist- Alternative Delivery training timeline.
- Process paperwork associated with retail vehicle sales.
- Manage multiple payment types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with considerations to security and asset protection.
- Conduct vehicle condition verification and convey results to Buyer or Senior Buyer for analysis
- Present appraisal offers to customers
- Perform cosmetic inspections and ensure that all vehicles meet CarMax Final Quality Standards.
- Prepare vehicles for delivery to customers.
- Must possess a valid driver's license that meets the CarMax Driver Safety Points Evaluation System criteria, as explained in the CarMax Driver Safety Policy.
- Successful completion of all assessments.
- Demonstrate exceptional communication skills and attention to detail
- Demonstrate active listening skills.
- Meet or exceed CarMax guidelines for customer satisfaction.
- Perform multiple duties in a high energy, fast-paced working environment.
- Use miscellaneous computer programs, demonstrating intermediate PC skills.
- Read, interpret, and transcribe data in order to maintain accurate records.
- Lift objects that weigh as much as 25 lbs.
- Complete all formats of job related training.
- Flexible to work in an indoor/outdoor environment, ability to walk or stand for long periods of time and be able to work in any inclement weather for several hours.
- Flexibility to work at multiple locations and deliver vehicles offsite
- Flexible work hours with shifts that may include nights, weekends, and holidays.
- Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$16.50 - $26.40
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
- To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
-
Customer Specialist I
1 month ago
Parker, United States CarMax Full time6010 - Parker - 18220 Ponderosa Dr, Parker, Colorado, 80134 CarMax, the way your career should be! General Summary: Under limited supervision of the Business Office Manager, the Customer Specialist- Alternative Delivery provides exceptional customer service in a fast-paced, team-oriented environment through the completion of sales transactions, while working...
-
Customer Experience Specialist
1 month ago
Parker, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Care Specialist
2 months ago
Parker, United States Serenity Healthcare, LLC Full timeCustomer Care Specialist Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for our Parker, CO...
-
Mosquito & Pest Control Specialist
2 months ago
Parker, United States Mosquito Authority Full timeAre you passionate about hard work and committed to improving the lives of others? Do you thrive in a supportive environment and love working outside? Then you are a perfect fit for our team! As a Mosquito & Pest Control Specialist at Mosquito Authority, you will use proven mosquito and pest-control products and Barrier 360 treatments on both commercial and...
-
Logistics I
2 weeks ago
Parker, United States Johnson Service Group Full time $20 - $22Job DescriptionJob DescriptionAs a Logistics Specialist I, you assist with the preparation of our logistics documentation for spares, tools, test equipment, materials, and related manuals to be deployed and stocked. You'll support routing, documenting, and coordinating shipping logistics, records of equipment, components, repair parts and related...
-
Customer Success Manager
2 months ago
Parker, United States PF Concept Full timeReady for your next career step as a Customer Success Manager at the European market leader in the dynamic world of corporate gifts and business premiums? Do you want to be part of our young, dynamic and international oriented online sales team and are you tech savvy? This is your chance! We are looking for a highly motivated and results-driven international...
-
Office Support Specialist I
2 days ago
Parker, Colorado, United States V R Della Infotech Inc Full timeJob OverviewPosition Summary:In this role, you will provide essential clerical and administrative assistance under direct supervision. Your responsibilities will include a variety of support tasks that require a solid understanding of established procedures and methods.Key Responsibilities:Perform basic clerical duties to support daily operations.Assist in...
-
Office Support Specialist I
2 days ago
Parker, Colorado, United States V R Della Infotech Inc Full timeJob OverviewPosition Summary:In this role, you will provide essential clerical and administrative assistance under direct supervision. Your responsibilities will include a variety of tasks that require a fundamental understanding of established procedures and methods.Key Responsibilities:Perform basic clerical duties to support daily operations.Assist in...
-
Lube and Tire Technician I-25
3 months ago
Parker, United States Drive Automotive Services Full timeJob DescriptionJob DescriptionCOME JOIN ONE OF THE FASTEST GROWING IN THE FULL SERVICE AUTOMOTIVE INDUSTRY...Del is the GM at this location, and he is accepting applications for future employees!Apply today to initiate a conversation with him...SERVICE STREET HAS MORE COLORADO LOCATIONS UNDER CONSTRUCTION ! ! !Tired of DEAD END jobs?Do you want a career...
-
Retail Service Specialist>
2 months ago
Parker, United States O'Reilly Auto Parts Full timeO'Reilly Automotive - 19202 Longs Way [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...
-
Sales Specialist
3 weeks ago
Parker, United States American Family Insurance- Jason George Agency Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementTraining & developmentPaid time offJob SummaryThe Sales Specialist role markets, prospects, and sells American Family Insurance products in all product lines. Maintains effective customer relationships, understands customers'...
-
Creative Surface Repair Specialist
2 days ago
Parker, Colorado, United States Surface Experts of South Denver Full timeJob OverviewBenefits:401(k) PlanPerformance-Based BonusCompany VehicleSocial EventsCompetitive CompensationFlexible Work HoursComplimentary Snacks & MealsProvided UniformsCareer Advancement OpportunitiesPaid LeaveAre you skilled with your hands? Do you appreciate a diverse work environment? The role of a Surface Repair Specialist could be the perfect fit for...
-
Culinary Support Specialist
2 days ago
Parker, Arizona, United States BLUEWATER CASINO & RESORT Full timePosition: Culinary Support SpecialistCompany: BlueWater Resort and CasinoLocation: Parker, AZJob Type: Full TimeSalary: $17.00 HourlyJob Shift: GraveyardJob Category: Restaurant - Food ServiceOverview:The Culinary Support Specialist plays a vital role in maintaining the smooth operation of the kitchen at BlueWater Resort and Casino. This position encompasses...
-
Sales Specialist
3 weeks ago
Parker, United States American Family Insurance- Jason George Agency Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementTraining & developmentBenefits/PerksCompetitive hourly pay rate plus commission and/or bonusesPaid trainingPaid Time OffCompany OverviewWe believe people are an organizations most valuable asset, and their ideas and experiences...
-
Sales Specialist
3 weeks ago
Parker, United States American Family Insurance- Jason George Agency Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementTraining & developmentBenefits/PerksCompetitive hourly pay rate plus commission and/or bonusesPaid trainingPaid Time OffCompany OverviewWe believe people are an organizations most valuable asset, and their ideas and experiences...
-
Office Support Specialist
2 days ago
Parker, Colorado, United States Ultimate Staffing Services Full timeJob OverviewUltimate Staffing Services is seeking an Office Support Specialist for our client in the insurance sector.Compensation: $20 per hour Position Summary:In this role, you will operate under direct supervision, executing a variety of essential clerical and administrative support functions that necessitate a general understanding and application of...
-
Walmart Retail Specialist
2 months ago
Parker, United States Acosta Full timeWalmart Retail Specialist General Information Company: PRE-US Location: PARKER, Arizona, 85344 Ref #: 31691 Function: Merchandising Employment Duration: Part-time Description and Requirements As a Retail Specialist at Premium, you’ll ensure Premium’s client brands stand out at Walmart stores by driving product availability. Your...
-
Administrative Support Specialist
2 days ago
Parker, Colorado, United States Rang Technologies Inc. Full timePosition: Administrative Support SpecialistCompany: Rang Technologies Inc.Job Type: Full-time, Contract, Temp-to-hireCompensation: $20.00 per hourWork Schedule: 8-hour shift Monday to Friday Morning shiftKey Responsibilities: Under direct supervision, execute a variety of essential clerical and administrative tasks that necessitate a general understanding...
-
Administrative Support Specialist
2 days ago
Parker, Colorado, United States Rang Technologies Inc. Full timePosition: Administrative Support SpecialistCompany: Rang Technologies Inc.Job Type: Full-time, Contract, Temp-to-hirePay Rate: $20.00 per hourWork Schedule:8 hour shiftMonday to FridayMorning shiftResponsibilities:Under close supervision, executes a variety of fundamental clerical and administrative tasks that necessitate a general understanding and...
-
Administrative Support Specialist
2 days ago
Parker, Colorado, United States Rang Technologies Inc. Full timePosition: Administrative Support SpecialistLocation: RemoteDuration: 6+ months (Temp to Perm)Shift: 8:00 AM - 5:00 PM (Monday - Friday)Compensation: $20/hourKey Responsibilities:Under direct supervision, execute a variety of essential clerical and administrative tasks that necessitate a fundamental understanding and application of established procedures and...