FT Customer Service Leader

1 month ago

Buxton, United States Hannaford Supermarkets Full time
Address: USA-ME-Buxton-24 Portland Road
Store Code: Store 08226 Customer Service (7243487)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

* Observe and follow all company policies and established procedures.
* Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
* Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
* Assist in special projects and perform other functions as assigned by supervision.
* Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
* Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
* Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
* Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
* Frequently, perform cashier and/or bagging functions
* Frequently, perform service desk/kiosk and if trained, bookkeeper functions
* Perform all other duties as assigned.

QUALIFICATIONS

* Effective communication and customer service skills.
* Must meet minimum age requirements to perform specific job functions (18 years of age).
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Prerequisite Training:
* Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
* Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet

Physical Requirements

* Perform repetitive hand and arm motions while standing/walking the majority of the shift.
* Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
* Push or pull up to 75 pounds on occasion.
* Work in and out of inclement weather when necessary.
* Gather up to five shopping carts and push them to designated areas.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
* Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.

PREFERRED REQUIREMENTS

* Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
* Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
* Handle cash pickups and change orders as requested and log as required.
* Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
* Provide customers and associates with hassle-free refunds while applying all applicable guarantees
* Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
* Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Salary range is between $17.35 - $24.75 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Job Requisition: 390505_external_USA-ME-Buxton

  • Customer Service Leader

    1 week ago

    Buxton, Maine, United States Hannaford Supermarkets Full time

    Job Title: Customer Service LeaderHannaford Supermarkets is seeking a Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and safe store environment.Key Responsibilities:Provide excellent customer service,...

  • Customer Service Leader

    2 days ago

    Buxton, Maine, United States Hannaford Supermarkets Full time

    Job Title: Customer Service LeaderHannaford Supermarkets is seeking a Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and safe store environment.Key Responsibilities:Provide excellent customer service,...

  • Customer Service Leader

    2 weeks ago

    Buxton, Maine, United States Hannaford Supermarkets Full time

    Job Title: Customer Service LeaderHannaford Supermarkets is seeking a Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Observe and follow all company policies and procedures.Maintain a...

  • Customer Service Leader

    3 weeks ago

    Buxton, Maine, United States Hannaford Supermarkets Full time

    Job SummaryHannaford Supermarkets is seeking a highly skilled and experienced Customer Service Leader to join our team. As a key member of our store operations team, you will be responsible for providing exceptional customer service, leading front-end and service desk/kiosk associates, and ensuring a seamless shopping experience for our customers.Key...

  • PT Customer Service Leader

    2 weeks ago

    Buxton, United States Hannaford Supermarkets Full time

    Hannaford - USA-ME-Buxton-24 Portland Road [Department Manager] As a Customer Service Leader at Hannaford, you'll: Oversee and provide fast, easy, flexible and friendly service to customers through the achievement of Hannaford customer service standards; Be responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in...

  • Customer Service Manager

    3 days ago

    Buxton, Maine, United States Hannaford Supermarkets Full time

    Job Title: PT Customer Service LeaderHannaford Supermarkets is seeking a PT Customer Service Leader to join our team. As a PT Customer Service Leader, you will be responsible for providing exceptional customer service, leading a team of customer service associates, and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide...

  • Customer Service Manager

    3 weeks ago

    Buxton, Maine, United States Hannaford Supermarkets Full time

    About the RoleHannaford Supermarkets is seeking a highly skilled Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience in our stores.Key ResponsibilitiesObserve and follow all company policies and procedures.Maintain...

  • Customer Service Manager

    3 weeks ago

    Buxton, Maine, United States Hannaford Supermarkets Full time

    About the RoleHannaford Supermarkets is seeking a highly skilled and customer-focused individual to fill the position of Customer Service Leader. As a key member of our team, you will be responsible for ensuring exceptional customer experiences and providing leadership to our front-end and service desk/kiosk associates.Key ResponsibilitiesObserve and adhere...

  • Customer Service Representative

    3 weeks ago

    Buxton, Maine, United States Partners Bank Full time

    Customer Service Assistant I Job DescriptionAt Partners Bank, we're seeking a highly skilled Customer Service Assistant I to join our team. As a key member of our branch, you'll be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Process various teller transactions and routine customer service tasks with...

  • Customer Service Representative

    3 weeks ago

    Buxton, Maine, United States Partners Bank Full time

    {"title": "Customer Service Assistant I", "description": "Customer Service Assistant IAt Partners Bank, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Assistant I. This role is responsible for providing exceptional customer service and support to our clients, while also processing various teller...

  • Customer Service Representative

    3 weeks ago

    Buxton, Maine, United States Partners Bank Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Partners Bank. As a key member of our branch staff, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProcess various banking transactions and customer service requests in a timely and...

  • Customer Service Representative

    6 days ago

    Buxton, Maine, United States Partners Bank Full time

    Job SummaryWe are seeking a highly skilled Customer Service Assistant I to join our team at Partners Bank. As a key member of our branch staff, you will be responsible for providing exceptional customer service, processing various transactions, and selling banking products to meet customer needs.Key ResponsibilitiesProcess a variety of teller transactions,...

  • Customer Service Representative

    1 week ago

    Buxton, Maine, United States Partners Bank Full time

    Customer Service Assistant IAt Partners Bank, we're seeking a highly skilled and customer-focused individual to join our team as a Customer Service Assistant I. This role is perfect for someone who is passionate about delivering exceptional service and has a strong background in banking and customer service.Key Responsibilities:Process various teller...

  • Customer Service Representative

    2 weeks ago

    Buxton, Maine, United States Partners Bank Full time

    Customer Service Assistant I Job DescriptionPartners Bank is seeking a highly skilled Customer Service Assistant I to join our team. As a key member of our branch staff, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Process various teller transactions and routine customer service related...

  • Customer Service Representative

    3 weeks ago

    Buxton, Maine, United States Partners Bank Full time

    {"title": "Customer Service Assistant I", "description": "Customer Service Assistant IAt Partners Bank, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Assistant I. This role is responsible for providing exceptional customer service and support to our clients, while also processing various teller...

  • Customer Service Representative

    3 weeks ago

    Buxton, Maine, United States Partners Bank Full time

    {"title": "Customer Service Assistant I", "description": "Customer Service Assistant IAt Partners Bank, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Assistant I. This role is responsible for providing exceptional customer service and support to our clients, while also processing various teller...

  • Customer Service Representative

    2 weeks ago

    Buxton, Maine, United States Partners Bank Full time

    Customer Service Assistant I Job DescriptionJob Summary:The Customer Service Assistant I plays a vital role in providing exceptional customer service and support to our clients. This individual will be responsible for processing various teller transactions, opening deposit accounts, and assisting with electronic banking inquiries.Key Responsibilities:Process...

  • Hardware Team Member

    4 months ago

    Buxton, United States Plummer's ACE Hardware Full time

    Job DescriptionJob DescriptionDescription:We are hiring a FT team member at our Buxton Ace Hardware location. A flexible work schedule is helpful. We would need a few evenings until 6p and some Saturday, Sunday shifts. Benefits will include 401K, paid time off, Health, dental, and vision insurance, and profit sharing.We are a 100 year old, 4th generation...

  • Deputy Project Manager

    4 weeks ago

    Buxton, Maine, United States Stellar Enterprises Full time

    About Stellar EnterprisesWe are a leading company in the defense industry with a global presence. Our company, based in a strategic location, develops innovative solutions for defense and security applications.Our MissionWe drive the development of defense electronics and optronics, expanding our portfolio based on cutting-edge approaches for data...

  • Deputy Project Manager

    3 weeks ago

    Buxton, Maine, United States Stellar Enterprises Full time

    About Stellar EnterprisesWe are a leading company in the defense industry, driving innovation and excellence in our field. Our team is dedicated to delivering cutting-edge solutions for defense and security applications.Job SummaryWe are seeking a highly skilled Deputy Project Manager to join our Customer Services Spectrum Dominance department. As a key...