Customer Relations Representative

4 weeks ago


Santa Maria, United States Donna Randolph - State Farm Agent Full time

ROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Donna Randolph - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.RESPONSIBILITIES:Establish customer relationships and follow up with customers as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS: Dedicated to customer serviceAble to effectively relate to a customer, answer their questions, and anticipate their needs.Excellent communication skills to assist customers and coordinate with other agency team membersProactive in problem-solvingBENEFITS: Hourly pay plus commission/bonusGrowth potential/Opportunity for advancement within my officePaid time off (vacation and personal/sick days)Health benefitsValuable career-building experienceCompensation: $18.00 - $21.00 per hourWe're HiringWe are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it If you want to work in an environment that is fun, challenging, and rewarding, then Donna Randolph - State Farm Agent may be the right fit for youAbout Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.Our office is located in Santa Maria.Our office is open 9am-5pm.I have been a State Farm agent since 2007.Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's ClubAdditional languages spoken: SpanishApply now and let us put you on the path to successState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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