Laredo Dodge
2 months ago
Level
Entry
Job Location
Laredo Dodge Chrysler Jeep - Laredo, TX
Position Type
Full Time
Education Level
High School
Description
Laredo Dodge is hiring for a Receptionist
The Sales Department Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she sets the tone for our dealership's Sales Department by being an outstanding listener and information source. The Receptionist helps customers who are looking or have purchased vehicles by answering questions, contacting sales personnel with exceptional customer service. In addition, he or she performs administrative duties and operates the telephone switchboard for call routing.
The ideal candidate has a high school diploma or GED and previous experience in a position of similar responsibility (front desk, administrative assistant, etc.). Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
Responsibilities:
- Greets all customers in a warm, sincere, and helpful manner
- Answer dealership group phones and directs calls as necessary
- Coordinates questions and issues with the appropriate department personnel
- Handles customer complaints or escalates when necessary
- Assist in scheduling and confirming sales appointments
- Provides administrative assistance as needed
- Performs other duties as assigned
- Competitive Pay
- Excellent Advancement Opportunities
- Employee Purchase and Service Discounts
- 401(k) Retirement Savings Plan
- State of the Art Facility with a Professional Working Environment
Qualifications
- High school diploma or GED required
- Previous customer service or related experience preferred
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Excellent telephone skills
- Strong organizational and time management skills
- Helpful attitude and friendly demeanor
- Highly professional and dependable
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