Process Mapping Analyst

2 weeks ago

Chicago, United States Charger Logistics Full time

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of Chicago, IL, United States.

The Process Mapping Analyst is responsible for analyzing, documenting, and improving business processes within an organization. They collaborate with various stakeholders to identify process inefficiencies, develop process maps, and recommend solutions for optimizing workflows. The role requires strong analytical skills, attention to detail, and the ability to effectively communicate process improvements to stakeholders.

As a Process Mapping Analyst, your primary objective is to optimize and improve organizational processes by creating accurate and efficient process maps. These maps serve as visual representations of how work is currently being done, allowing for identification of bottlenecks, redundancies, and areas for improvement. Your objectives as a Process Analyst may include:

Process Identification.

Process Documentation.

Process Analysis.

Process Optimization.

As a Process Mapping Specialist, your ultimate goal is to drive efficiency, effectiveness, and agility within the organization by creating accurate process maps and facilitating process optimization. By achieving these objectives, you contribute to the overall success and competitiveness of the organization.

Responsibilities:

You will be responsible for following processes:

Process Analysis:

Collaborate with stakeholders to identify key business processes and their associated pain points.

Conduct comprehensive analysis of existing processes, including gathering data, documenting current workflows, and identifying areas for improvement.

Identify process bottlenecks, redundancies, and inefficiencies using various analytical techniques.

Process Mapping:

Develop clear and detailed process maps that accurately represent current workflows, including inputs, outputs, activities, decision points, and handoffs.

Utilize process mapping tools and software to create visual representations of processes, such as flowcharts, swim lane diagrams, and value stream maps.

Ensure process maps are accessible, understandable, and maintained regularly to reflect any changes or updates.

Process Improvement:

Collaborate with cross-functional teams to design and implement process improvement initiatives.

Identify opportunities for automation, standardization, and optimization of processes to enhance efficiency, quality, and company satisfaction.

Analyze and evaluate the impact of proposed process changes, considering resource requirements, risks, and benefits.

Stakeholder Communication:

Present process mapping findings and recommendations to stakeholders, including senior management, department heads, and process owners.

Facilitate workshops and meetings to gather input, address concerns, and gain consensus on process improvement initiatives.

Communicate process changes, updates, and training materials to ensure successful implementation and adoption.

Documentation and Reporting:

Maintain comprehensive documentation of process mapping activities, findings, and recommendations.

Prepare reports and presentations summarizing process analysis, improvement initiatives, and performance metrics.

Monitor and track process improvement projects, ensuring timely completion and achievement of desired outcomes.

Requirements:

Bachelor’s degree in business administration, or a related field with accounting knowledge.

Proven experience in process mapping, process improvement, or business analysis.

Strong analytical and problem-solving skills, with the ability to analyze complex processes and identify improvement opportunities.

Proficiency in using process mapping tools and software (e.g., Visio, Lucid chart).

Excellent communication skills, including the ability to present complex information clearly and concisely to diverse audiences.

Strong stakeholder management and facilitation skills to drive collaboration and consensus.

Knowledge of Lean Six Sigma methodologies and tools is a plus.

Familiarity with project management principles and methodologies.

Attention to detail and ability to work independently as well as in a team environment.

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