Patient Experience Specialist

1 week ago

Cape Girardeau, United States Mercy Full time
We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."

Overview:

Under the direction of the designated executive sponsor for patient experience, the Patient Experience Specialist is responsible for project management and facilitation in support of the implementation and sustainment of Mercys patient experience strategy and brand operating Standards within the designated care settings (i.e. hospitals, ED, clinic, urgent care and/or outpatient services).

Qualifications:
  • Experience: Prior experience in customer service/patient relations
  • Required Education: High School Diploma
  • Other: Knowledge of complex hospital systems and processes. Excellent organizational, interpersonal, and analytical skills. Strong leadership qualities (follow through, motivation). Effective change agent. Attention to detail and accuracy. Ability to work independently. Knowledge of patient care, patient problems, and handling conflicts. Computer Skills (MS Office products).

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period

We're bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

  • Customer Experience Specialist

    4 weeks ago

    Cape Girardeau, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Patient Relations Specialist

    2 weeks ago

    Cape Girardeau, United States Mercy Full time

    We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Patient Relations Specialist

    3 weeks ago

    Cape Girardeau, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Registration Specialist

    1 week ago

    Cape Girardeau, Missouri, United States Montgomery College Full time

    Registration Specialist (PRN) page is loaded Registration Specialist (PRN) Apply locations Cape Girardeau, MO time type Part time posted on Posted 10 Days Ago job requisition id Current Saint Francis Colleagues - Please click HERE to login and apply. JOB SUMMARYThe Registration Specialist is responsible for check-in, preregistration, registration,...

  • Healthcare Marketing Specialist

    3 weeks ago

    Cape Coral, United States Experience Health & Wellness Center Full time

    Job DescriptionJob DescriptionGreetings! Experience Health & Wellness Center is searching for a part-time entry-level Healthcare Marketing Specialist in Cape Coral, FL.Earn between $20 to $60/hour, plus production bonuses! You'll also earn:Accrued paid time off (PTO)401(k)Paid holidaysHealth stipendsAnnual bonusesBirthday and work anniversary...

  • Healthcare Marketing Specialist

    1 month ago

    Cape Coral, United States Experience Health & Wellness Center Full time

    Job DescriptionJob DescriptionGreetings! Experience Health & Wellness Center is searching for a part-time entry-level Healthcare Marketing Specialist in Cape Coral, FL.Earn between $20 to $60/hour, plus production bonuses! You'll also earn:Accrued paid time off (PTO)401(k)Paid holidaysHealth stipendsAnnual bonusesBirthday and work anniversary...

  • Healthcare Marketing Specialist

    4 weeks ago

    Cape Coral, United States Experience Health & Wellness Center Full time

    Job DescriptionJob DescriptionGreetings! Experience Health & Wellness Center is searching for a part-time entry-level Healthcare Marketing Specialist in Cape Coral, FL.Earn between $20 to $60/hour, plus production bonuses! You'll also earn:Accrued paid time off (PTO)401(k)Paid holidaysHealth stipendsAnnual bonusesBirthday and work anniversary...

  • Healthcare Marketing Specialist

    3 weeks ago

    Cape Coral, United States Experience Health & Wellness Center Full time

    Job DescriptionJob DescriptionGreetings! Experience Health & Wellness Center is searching for a part-time entry-level Healthcare Marketing Specialist in Cape Coral, FL.Earn between $20 to $60/hour, plus production bonuses! You'll also earn:Accrued paid time off (PTO)401(k)Paid holidaysHealth stipendsAnnual bonusesBirthday and work anniversary...

  • Employment Specialist

    1 month ago

    Cape Girardeau, United States EDSI Solutions Full time

    Overview: Salary $40,000 year Do you have a passion for making a difference in someones life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Youth Employment Specialist position is for...

  • Employment Specialist

    3 weeks ago

    Cape Girardeau, United States EDSI Solutions Full time

    Overview: Salary $40,000 year Do you have a passion for making a difference in someones life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Youth Employment Specialist position is for...

  • Youth Specialist

    3 weeks ago

    Cape Girardeau, United States Burrell Behavioral Health Full time

    Job Description: Job Title: Youth Specialist Location: Cape Girardeau, Missouri Employment Type: Full-time Job Summary: Preferred Family Healthcare seeks a compassionate and dedicated Youth Specialist to join our team in Cape Girardeau, Missouri. In this rewarding role, you will have the opportunity to make a meaningful difference in the lives of current...

  • Youth Specialist

    3 weeks ago

    Cape Girardeau, United States Burrell Behavioral Health Full time

    Job Description: Job Title: Youth Specialist Location: Cape Girardeau, Missouri Employment Type: Full-time Job Summary: Preferred Family Healthcare seeks a compassionate and dedicated Youth Specialist to join our team in Cape Girardeau, Missouri. In this rewarding role, you will have the opportunity to make a meaningful difference in the lives of current...

  • Youth Peer Support Specialist

    4 weeks ago

    Cape Girardeau, United States Community Counseling Center Full time

    Youth Peer Support Specialist Location: Cape Girardeau, MO (Cape Girardeau Counties) Full - Time, Non-Exempt (Hourly) Work Schedule: Monday-Friday 9-4:30 Some evenings may be required dependent upon agency or client need. Pay: $14.42 per hour Minimum Required Qualifications: * High School Diploma / GED / HSE * Must self identify as a former or current...

  • Youth Peer Support Specialist

    3 weeks ago

    Cape Girardeau, United States Community Counseling Center Full time

    Youth Peer Support Specialist Location: Cape Girardeau, MO (Cape Girardeau Counties) Full - Time, Non-Exempt (Hourly) Work Schedule: Monday-Friday 9-4:30 Some evenings may be required dependent upon agency or client need. Pay: $14.42 per hour Minimum Required Qualifications: * High School Diploma / GED / HSE * Must self identify as a former or current...

  • Patient Access Representative, Patient Access, Full-Time

    2 months ago

    Cape Girardeau, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Patient Access Representative, Patient Access, Full-Time

    3 weeks ago

    Cape Girardeau, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Patient Access Representative, Patient Access, Full-Time

    2 months ago

    Cape Girardeau, United States Mercy Full time

    We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Patient Access Representative, Patient Access, Full-Time

    1 month ago

    Cape Girardeau, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Patient Access Representative, Patient Access, Full-Time

    3 weeks ago

    Cape Girardeau, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Patient Access Representative, Patient Access, Full-Time

    2 weeks ago

    Cape Girardeau, United States Mercy Full time

    We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...