Regulatory Compliance Manager
3 weeks ago
About WEX Bank:
WEX Bank is a leading provider of financial solutions and payment services. We are committed to providing our customers with exceptional service while maintaining the highest standards of compliance and ethical conduct.
About the Role:
We are seeking a highly experienced and skilled Regulatory Compliance Manager 3. The candidate who assumes this role will lead a team of compliance professionals supporting execution of the Bank compliance management program, including risk assessments, compliance policies and procedures, training, issues management, complaint administration, regulatory filings, third party risk management and the Community Reinvestment Act (CRA). The candidate will be a strong people leader who gains the respect and trust of his/her/their team; additionally, the incumbent will provide technical guidance and partnership with the lines of business to ensure compliance with applicable Federal and State laws, regulations, internal policies and procedures and regulatory expectations. This individual will report directly to the Sr. Director, Chief Compliance Officer and will support the CCO as a subject matter expert with any duties as assigned, being agile and flexible, as these may change from time to time.
How you'll make an impact:
- Leadership. The individual will drive Bank compliance with all applicable consumer & commercial banking laws and regulations by providing management and direction to the compliance group, Bank’s affiliates and third parties. Further, liaise with the Enterprise Risk Management (ERM) team, coordinate with lines of business, operations, credit risk, technology teams, etc. to ensure controls are accurately documented and implemented;
- Program Management. Lead a professional team in successful execution of compliance management program including risk assessments, policies, procedures and control documentation, complaint administration, training, issues management, reporting, third party management and the Community Reinvestment Act (CRA). Coordinate with internal and external auditors and regulatory examination management, serving the function as regulatory liaison;
- Data & Analytics. Partner with relevant teams to ensure adequate compliance data analytics to support the team function and drive efficiency;
- Industry Awareness. Maintain and build understanding of relevant industry standards, best practices, and technologies; assess the impacts to the Bank, its products and control environment, and collaborate with leadership to enhance or implement controls that effectively mitigate risk;
- Culture. Promote a desired compliance-aware culture within the Bank and affiliates while in parallel driving adoption of Bank culture;
- Risk Management Framework. Maintain a risk based compliance risk management framework to include risk assessment, training, testing, and reporting; and
- Policy/Procedure Development & Maintenance. Maintain and assist in developing bank policies, procedures and control documentation.
The following provides additional insight into the role’s responsibilities and duties, but is not exhaustive.
- Uses sound reasoning and influence to successfully drive change;
- Builds strong relationships of trust with leadership;
- Provides input into the annual compliance training plan and compliance training module content. Creates, documents, and maintains ancillary or additional non-computer-based modules for training needs as necessary. Implement and formalize a training program for significant policy or procedure changes. Plans an annual training budget; coordinates to ensure a fair approach to employees obtaining and maintaining industry certifications;
- Influences the lines of business to ensure first line controls and monitoring are in place. Collaborates with compliance monitoring and testing group;
- Supports the Management Compliance Committee, its equivalent, and/or other compliance committees; and
- Creates management and board level reporting for all areas of compliance; creates reporting for remediation projects and efforts.
Experience you'll bring:
- Bachelor's degree in business or a related field
- Minimum of seven years of experience in banking and compliance and leading a team of compliance professionals
- Proven track record of success in leading and managing compliance programs
- Strong understanding of applicable regulatory requirements
- Excellent leadership, communication, and interpersonal skills
- Ability to build strong relationships and influence stakeholders across various business units
- Proactive, problem-solving approach with a commitment to continuous improvement
- Experience working with external bank examiners
- Compliance experience with cards and corporate payments.
- Certified Regulatory Compliance Manager (CRCM) or equivalent certification (preferred)
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