Network Engineer
3 weeks ago
A Day in the Life:
The Network Engineer will be part of a Global team working on key Technology Infrastructure projects aligned with Global Business strategy, within agreed parameters of time. As part of a Global team, you will be the technical lead for Network technologies, supporting the Hertz Data center, Branch location and HQ network. You will be working on day to day operations and key infrastructure projects. Aligned with Enterprise Architecture standards, you will be working with existing and new Network technologies which add value to the Global Business and Global Technology strategy. You will ensure that service levels are maintained and continually improved, and problems with day-to-day delivery of services are minimized.
What You'll Do:
- Responsible for operational support and maintenance of the Hertz Field network including performing tier 3 troubleshooting as required
- Working closely with Hertz NOC for global support concerns; contributing to RCA analysis for major incidents;
- Ensure proper maintenance coverage for all network systems.
- Responsible for the on-time design and delivery of Network solutions (including LAN, WAN, wireless), as they relate to standard Field projects including: translating network designs into site-specific configurations; providing standards-based network documentation for all completed designs; configuring standards-based network hardware, systems management software, and operating systems for all network elements; performing IP address management.
- Responsible technical lead on network projects - Working closely with other Technology teams including Project Management Office for completion of regional and global projects; ensuring the completed infrastructure meets standard configuration, performance and availability requirements, including matching to the Enterprise and Strategic architectures;
- Working as part of the Global Technology team to deliver the appropriate system architecture and infrastructure solutions to meet agreed business requirements; working within schedules, time estimates, and project plans for all deliverables; tracking own involvement for project milestones, identify problem areas before they impact the project.
- Responsible for ensuring the network is built securely. Ensure mechanisms in place to identify and remediate network vulnerabilities.
- Responsible for evaluating network performance, and capacity to ensure that the business needs are met.
- Maintain relationships with all relevant vendors.
- Ensure compliancy with all technology and application standards, including all relevant regulatory corporate compliance (PCI, SOX, HIPPA, GLBA, etc...); maintaining a service management attitude, promoting best practice throughout the IT team; ensuring Service Level Commitments are met and improvement opportunities are highlighted.
- Responsible for providing regular communication of progress as required to management and stakeholders; ensure self-development plans are followed and training attended, when scheduled; coach new members of staff to ensure IT/ business expectations are met on a consistent basis; promoting existing and emerging technologies, to provide input on guidelines and roadmaps for future IT infrastructure developments.
- Bachelor's degree in Computer Science, Information Systems, related field, or equivalent work experience.
- Minimum 5 years of experience in Networking solutions, network design, development and analysis, routing and switching protocols, LAN/WAN technologies (wireless, wired, voice, video, convergence, security)
- Working knowledge and experience in IP Networks, both on-premise and cloud-hosted
- Working knowledge of in the following areas: Router/Switch, SD-WAN, Wireless, Network Management
- Experience in Fortinet Full Stack technologies (SDWAN/Switching/Wireless)
- Experience with Meraki networking solutions (SDWAN/Switching/Wireless)
- Experience of cloud-hosted Network technologies
- Experience in working on a diverse portfolio of projects
- Experience of working according to ITIL processes, e.g. Incident Management, Change Management
- Knowledge / experience of third-party supplier / vendor management (network products, cloud technologies and professional services)
- Knowledge and experience of quality management principles and processes
- Knowledge and experience in agile work methodologies and related tools
- Knowledge with network automation/scripting and related tools (Ansible/Terraform/Python/etc)
- Knowledge in deploying, operating, and maintaining large scale network environments including LAN/WAN/SDWAN, wireless
- Experience in managing network management tools. (ACS, DNS/DHCP/IPAM, etc.)
- Knowledge of complex campus cable designs.
- Excellent written and oral communications skills with demonstrated commitment to producing high quality documentation.
- Ability to work well with others across many organizations including development, sales, marketing, finance, customer support, and field service.
- Professional demeanor and strong work ethic
- Must be a team player
- Must be able to interface with all levels of management and teams within the Global IT COE.
- Professional customer service focused attitude
- CCNA/NSE5 or higher, or equivalent certification preferred
- Ability to identify problems, make decisions, create solutions and take actions
- Highly self-motivated and directed with an attention to detail and strong customer service focus
- Ability to work under pressure, managing multiple priorities to strict deadlines within a highly demanding technical environment
- Excellent organizational skills
What You'll Get:
- 40% off any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts -Theme Park Tickets, Gym Discounts & more
About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
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