Patient Service Representative

2 weeks ago

Dallas, United States Methodist Health System Full time
Hours of Work :
40/weekly
Days Of Week :
5
Work Shift :
8X5 Day (United States of America)
Job Description :

JOB TITLE: PATIENT REPRESENTATIVE

DEPARTMENT: PATIENT CARE FACILITY

SUPERVISION RECEIVED: REPORTS DIRECTLY TO OFFICE MANAGER

SUPERVISION EXERCISED: NONE

JOB SUMMARY: GREETS, INSTRUCTS AND SCHEDULES PATIENTS, REGISTERS PATIENTS INTO THE COMPUTER SYSTEM, AND DETERMINES THEIR INSURANCE BENEFITS. SERVES AS A LIAISON BETWEEN PATIENT AND CLINICAL SUPPORT STAFF.

DUTIES AND RESPONSIBILITIES (THIS LIST MAY NOT INCLUDE ALL OF THE DUTIES ASSIGNED.)

1. Maintains strictest confidentiality.

2. Greets patients in a prompt, courteous and helpful manner.

3. Checks-in patients, verifies and updates demographic and insurance information to the medical record. Assists patients with ambulatory difficulties. Follows office scheduling policies. Collects payments and enters charges into computer system.

4. Registers new patients into computer system and verifies all patients' addresses, telephone numbers and insurance information.

5. Answers telephone, screens calls, takes messages, and conveys information to appropriate parties. Proficiency with medical office technology systems.

6. Maintains work area and reception area in neat and orderly manner.

7. Advises Practice Manager of problems and concerns in the Front Office and helps in problem solving.

8. Attends educational and staff meetings as scheduled.

9. Determine and input daily balance of charges and receipts as assigned by the Office Manager.

Follows established policies and procedures; adheres to OSHA Regulations. Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation. Must be able to support the clinic efficiency and cohesion.
PERFORMANCE REQUIREMENTS

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of front office procedures and medical terminology. Excellent grammar and spelling skills. Knowledge in operation of medical office technology systems. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand, and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees, and the public.

EDUCATION

High school education or equivalent

EXPERIENCE AND SKILLS

1. Strong communication skills with consistent incorporation of judgement and discretion.

2. Working knowledge of medical terminology and coding preferred.

Previous two years in a front office using medical management software preferred.

4. Previous typing or data entry at 40 wpm experience.

TYPICAL PHYSICAL DEMANDS

Frequent mobility and/or sitting required for extended periods of time. Some bending and stooping required. Requires occasional lifting up to 50 pounds of boxes of paper. Requires manual dexterity to operate office technology. Requires eyesight correctable to 20/20 to read numbers, policies, and computer terminals. Requires hearing within normal range for telephone use.

TYPICAL WORKING CONDITIONS

Work is performed in an office environment and requires both desk and counter work. Frequent contact with employees and outside agencies. Continual patient contact may involve dealing with angry and upset people.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 60 healthcare clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

  • 150 Top Places to Work in Healthcare by Becker's Hospital Review, 2023
  • Top 10 Military Friendly® Employer, Gold Designation, 2023
  • Top 10 Military Spouse Friendly® Employer, 2023

  • Patient Service Representative

    4 weeks ago

    Dallas, Texas, United States Collabera Full time

    Patient Service Representative Job DescriptionAt Collabera, we are seeking a skilled Patient Service Representative to join our team. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.Key Responsibilities:Provide exceptional patient care and support by obtaining demographic and insurance...

  • Patient Service Representative

    2 months ago

    Dallas, United States US Derm Support Roles Full time

    OverviewCome join our team! We have an immediate need for a Patient Service Representative in our North Dallas Dermatology Associates clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!SummaryThe Patient Service Representative is responsible for the patient...

  • Patient Service Representative

    3 months ago

    Dallas, United States Forefront Dermatology Full time

    Overview Come join our team! We have an immediate need for a Patient Service Representative in our North Dallas Dermatology Associates clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the...

  • Phlebotomist Patient Services Representative

    3 weeks ago

    Dallas, United States GTT, LLC Full time

    Title: Phlebotomist Patient Services RepresentativeContract Duration: 2+ MonthsWork Type: OnsiteLocation: Dallas, TXJob Description:Are you passionate about healthcare and patient care? We're seeking a dedicated Phlebotomist Patient Services Representative II to join our dynamic team. As a PSR II, you'll play a vital role in providing exceptional patient...

  • Patient Service Representative

    2 weeks ago

    Dallas, United States Collabera Full time

    Description Home Search Jobs Job Description Patient Service Representative Contract: Dallas, Texas, US Salary: $20.00 Per Hour Job Code: 354953 End Date: 2024-11-13 Days Left: 21 hours left Apply Job Summary Provides a range of entry-level intake and associated administrative services pertaining to patients being admitted to the hospital. Receiving...

  • Patient Service Representative

    1 month ago

    Dallas, United States Collabera Full time

    Description Home Search Jobs Job Description Patient Service Representative Contract: Dallas, Texas, US Salary: $20.00 Per Hour Job Code: 354953 End Date: 2024-11-13 Days Left: 28 days, 3 hours left Apply Job Summary Provides a range of entry-level intake and associated administrative services pertaining to patients being admitted to the hospital....

  • Patient Service Representative

    4 months ago

    Dallas, United States Forefront Dermatology Full time

    Overview: Come join our team! We have an immediate need for a Patient Service Representative in our North Dallas, TX clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Full Time: 32 hours per week. M-Th 8:00AM-4:30PM F 8:00AM-1:30PM Summary The Patient...

  • Phlebotomist Patient Services Representative

    4 weeks ago

    Dallas, United States Global Technical Talent Full time

    Title: Phlebotomist Patient Services Representative Contract Duration: 2+ Months Work Type: Onsite Location: Dallas, TX Job Description: Are you passionate about healthcare and patient care? We're seeking a dedicated Phlebotomist Patient Services Representative II to join our dynamic team. As a PSR II, you'll play a vital role in providing exceptional...

  • Phlebotomist Patient Services Representative

    4 weeks ago

    Dallas, United States Global Technical Talent Full time

    Title: Phlebotomist Patient Services RepresentativeContract Duration: 2+ MonthsWork Type: OnsiteLocation: Dallas, TXJob Description:Are you passionate about healthcare and patient care? We're seeking a dedicated Phlebotomist Patient Services Representative II to join our dynamic team. As a PSR II, you'll play a vital role in providing exceptional patient...

  • Phlebotomist Patient Services Representative

    6 days ago

    Dallas, United States Global Technical Talent Full time

    Title: Phlebotomist Patient Services RepresentativeContract Duration: 2+ MonthsWork Type: OnsiteLocation: Dallas, TXJob Description:Are you passionate about healthcare and patient care? We're seeking a dedicated Phlebotomist Patient Services Representative II to join our dynamic team. As a PSR II, you'll play a vital role in providing exceptional patient...

  • Patient Service Representative

    4 weeks ago

    Dallas, Texas, United States Collabera Full time

    Patient Service Representative Job SummaryCollabera is seeking a Patient Service Representative to provide entry-level intake and administrative services for patients being admitted to the hospital. The ideal candidate will have a strong understanding of patient registration procedures and documentation, as well as medical insurance claims procedures and...

  • Customer Service Representative

    4 months ago

    Dallas, United States Precision Door Service Full time

    Precision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You'll work with smart and reliable supervisors and co-workers. At Precision, our franchise owners want you to start a career. They invest in their employees, and are looking for career-oriented, permanent employees. Our franchise owners understand what it...

  • Patient Service Representative Supervisor

    1 month ago

    Dallas, Texas, United States Prism Health North Texas Full time

    Job OverviewAt Prism Health North Texas, we are seeking a highly skilled and experienced Patient Service Representative Supervisor to join our team. As a key member of our clinical operations team, you will be responsible for managing the flow of patients in a clinical and nonclinical setting, ensuring seamless registration and scheduling processes.Key...

  • Patient Access Representative

    2 months ago

    Dallas, United States Su Vida Services Inc Full time

    Who We AreAt Suvida Healthcare, we are not just caregivers; we're compassionate advocates dedicated to enriching the lives of our cherished seniors. As a Team Member with us, you will embark on a fulfilling journey where your skills and empathy converge to make a meaningful impact on the well-being of an underserved community and their families. Our...

  • Patient Service Representative

    1 month ago

    Dallas, United States Collabera Full time

    Description Home Search Jobs Job Description Patient Service RepresentativeContract: Dallas, Texas, USSalary: $20.00 Per HourJob Code: 354953End Date: 2024-11-13 Days Left: 23 days, 3 hours leftApplyJob Summary Provides a range of entry-level intake and associated administrative services pertaining to patients being admitted to the hospital. Receiving...

  • Patient Service Representative

    2 weeks ago

    Dallas, United States Collabera Full time

    Description Home Search Jobs Job Description Patient Service RepresentativeContract: Dallas, Texas, USSalary: $20.00 Per HourJob Code: 354953End Date: 2024-11-13 Days Left: 2 hours leftApplyJob Summary Provides a range of entry-level intake and associated administrative services pertaining to patients being admitted to the hospital. Receiving outpatient...

  • Patient Services Representative

    1 month ago

    Dallas, United States Randstad Full time

    Randstad - [Customer Service Representative] As a Services Representative at Randstad, you'll: Treat each customer with individual attention; Strive to consistently improve the overall customer experience and service satisfaction; Process all customer inquiries; Build and maintain rapport with customers; Identify customer product and/or service...

  • Patient Care Representative

    2 months ago

    Dallas, United States Elara Caring Network Full time

    Patient Care Representative. At Elara Caring, we care where you are and believe the best place for your care is where you live. We know theres no place like home, and thats why our teams continue to provide high-quality care to more than 60,000 pa Patient Care, Representative, Patient, Operations, Healthcare

  • Patient Access Representative I, Nights

    4 weeks ago

    Dallas, United States The University of Texas Southwestern Medical Center Full time

    The Patient Access Representative I directly interacts with patients on the phone and/or in person under direct supervision to support front office business operations in a hospital or hospital based clinic location. They always maintain a patient ce Patient Access, Representative, Customer Service, Patient Services, Business Operations, Night

  • Patient Access Representative I

    2 months ago

    Dallas, United States The University of Texas Southwestern Medical Center Full time

    The Patient Access Representative I directly interacts with patients on the phone and/or in person under direct supervision to support front office business operations in a hospital or hospital based clinic location. They always maintain a patient ce Patient Access, Representative, Customer Service, Patient Services, Business Operations, Healthcare