Veterinary Client Care Specialist
2 months ago
Lakeland Animal Clinic is a member of AscendVets. AscendVets is a privately owned veterinary practice group located in Central Florida. Our vision stems from our core values:Fearless. Innovation. Gratitude. Humility. TranscendOur mission is to develop people personally and professionally to achieve their goals in veterinary medicine. As a veterinary innovator, AscendVets values each team member's potential by assisting with their educational and professional development. Throughout the years, our training specialists have created customized, interactive educational courses to aid in career advancement within the organization. Together with our team of veterinarians and skilled professionals, we hope to inspire candidates to pursue knowledge, gain experience and become leaders in strengthening the human-animal bond.The Veterinary Client Care Specialist provides the first impression and serves a vital role by assisting clients and their pets. This multifaceted position, team members use their problem-solving skills to effectively guide the clients experience through multi-tasking and superior customer service. Veterinary Client Care Specialists have the opportunity to earn $14.00 to $16.00 per hour depending on experience.Strategic Focus Build sustainable relationships and trust with clients through open and interactive communication Participate in month team training courses Assisting the veterinary team as needed Maintain a professional, clean, and organized work environment Tactical Focus Greets clients and patients in a friendly and professional manner demonstrating poise and natural effort, quickly attending to client needs Administrative duties such as medical record-keeping, process payments and schedule appointments Provide accurate, valid, and complete information by using the right methods/tools Handle client complaints, provide appropriate solutions and alternatives; follow up to ensure resolution Responsibilities Identify and assess clients' needs to achieve satisfaction Build sustainable relationships and trust with clients through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle client complaints, provide appropriate solutions and alternatives; follow up to ensure resolution Keep records of client interactions, process payments, schedule appointments Follow communication procedures, guidelines and policies Go the extra mile to engage clients Requirements Proven customer support experience Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development
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Veterinary Client Care Specialist
4 weeks ago
Lakeland, United States AscendVets - Standard Full timeJob DescriptionJob DescriptionLakeland Animal Clinic is a member of AscendVets. AscendVets is a privately owned veterinary practice group located in Central Florida. Our vision stems from our core values:Fearless. Innovation. Gratitude. Humility. TranscendOur mission is to develop people personally and professionally to achieve their goals in veterinary...
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Veterinary Client Care Specialist
4 months ago
Lakeland, United States AscendVets - Standard Full timeJob DescriptionJob DescriptionLakeland Animal Clinic is a member of AscendVets. AscendVets is a privately owned veterinary practice group located in Central Florida. Our vision stems from our core values:Fearless. Innovation. Gratitude. Humility. TranscendOur mission is to develop people personally and professionally to achieve their goals in veterinary...
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Veterinary Client Care Specialist
2 months ago
Lakeland, United States AscendVets - Standard Full timeLakeland Animal Clinic is a member of AscendVets. AscendVets is a privately owned veterinary practice group located in Central Florida. Our vision stems from our core values: Fearless. Innovation. Gratitude. Humility. Transcend Our mission is to develop people personally and professionally to achieve their goals in veterinary medicine. As a veterinary...
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Veterinary Client Care Specialist
3 days ago
Lakeland, Florida, United States AscendVets - Standard Full timeJob SummaryAscendVets - Standard is seeking a highly skilled and compassionate Veterinary Client Care Specialist to join our team. As a key member of our veterinary practice, you will play a vital role in providing exceptional client service and ensuring a positive experience for our clients and their pets.Key ResponsibilitiesBuild Relationships: Develop and...
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Veterinary Care Specialist
1 day ago
Lakeland, Florida, United States American Veterinary Group Full timeAbout the RoleWe are seeking a highly skilled and compassionate Veterinary Technician to join our team at American Veterinary Group. As a Veterinary Technician, you will play a vital role in providing exceptional patient care and client service in a fast-paced, multi-doctor animal hospital.Key ResponsibilitiesAssist Veterinarians in the care of animals,...
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Veterinary Client Care Specialist
24 hours ago
Lakeland, Florida, United States AscendVets - Standard Full timeAbout the RoleWe are seeking a highly skilled and compassionate Veterinary Client Care Specialist to join our team at AscendVets - Standard. As a key member of our client-facing team, you will play a vital role in providing exceptional customer service and ensuring a positive experience for our clients and their pets.Key ResponsibilitiesClient Communication:...
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Veterinary Client Care Representative
3 days ago
Lakeland, Florida, United States AscendVets - Standard Full timeAbout AscendVets - StandardLakeland Animal Clinic is a member of AscendVets, a privately owned veterinary practice group located in Central Florida. Our vision stems from our core values:FearlessInnovationGratitudeHumilityTranscendOur mission is to develop people personally and professionally to achieve their goals in veterinary medicine. As a veterinary...
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Client Care Coordinator for Veterinary Services
2 weeks ago
Lakeland, Florida, United States AscendVets - Standard Full timeCompany Overview:AscendVets is a privately owned veterinary practice group located in Central Florida, dedicated to enhancing the human-animal bond through exceptional care and innovative practices.Core Values:Our vision is rooted in our core values: Fearless, Innovation, Gratitude, Humility, and Transcendence. We are committed to fostering personal and...
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Veterinary Care Specialist
4 days ago
Lakeland, Florida, United States AscendVets - Standard Full timeJob SummaryWe are seeking a skilled Veterinary Care Specialist to join our team at AscendVets - Standard. As an Emergency Animal Technician, you will play a critical role in providing high-quality patient care and support to our veterinary team.Key ResponsibilitiesEmergency patient triage and careVenipuncture and IV catheter placementObtaining radiographs...
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Veterinary Technician
3 months ago
Lakeland, United States American Veterinary Group Full timeDescriptionOur hospital is seeking a Full-Time Veterinary Technician to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.The Veterinary Technician is responsible for assisting Veterinarians in the care of animals. The Technician helps during initial examinations by restraining animals when necessary,...
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Veterinary Care Specialist
8 hours ago
Lakeland, Florida, United States AscendVets - Standard Full timeJob SummaryWe are seeking a skilled Veterinary Care Specialist to join our team at AscendVets - Standard. As an Emergency Animal Care Technician, you will play a critical role in providing high-quality patient care and support to our veterinary team.Key ResponsibilitiesEmergency patient triage and careVenipuncture and IV catheter placementObtaining...
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Veterinary Care Specialist
5 days ago
Lakeland, Florida, United States Lap of Love Full timeAbout Lap of LoveLap of Love is a pioneering organization dedicated to providing compassionate and personalized in-home pet euthanasia and hospice care services. Our mission is to support pets and their families during the most challenging moments of their lives, helping them pass peacefully in the comfort of their own home.Job SummaryWe are seeking a...
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Veterinary Receptionist
3 months ago
Lakeland, United States American Veterinary Group Full timeDescriptionOur hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling appointments, greeting clients,...
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Veterinary Care Specialist
1 week ago
Lakeland, Florida, United States AscendVets - Standard Full timeJob OverviewLakeland Animal Clinic, a member of AscendVets, a group of locally owned veterinary hospitals, is seeking a skilled Veterinary Technician to join our team. As a Veterinary Technician at Lakeland Animal Clinic, you will play a vital role in strengthening the human-animal bond and delivering exceptional patient care.Key ResponsibilitiesPatient...
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Veterinary Emergency Care Specialist
2 weeks ago
Lakeland, Florida, United States AscendVets - Standard Full timeJob Title: Veterinary Emergency Care SpecialistCompany: AscendVets - StandardAscendVets - Standard is actively seeking committed Veterinary Emergency Care Specialists to enhance our team. In this vital role, you will be instrumental in delivering exceptional medical attention to animals facing urgent health challenges.Key Responsibilities:Assessing and...
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Veterinary Surgeon
1 week ago
Lakeland, Florida, United States SPCA Florida Full timeAbout the RoleWe are seeking a highly skilled Veterinary Surgeon to join our team at SPCA Florida. As a key member of our veterinary team, you will play a vital role in providing exceptional care to our patients and contributing to the success of our organization.Key ResponsibilitiesPerform spay/neuter surgeries for public animals and community/backyard...
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Veterinary Client Services Coordinator
2 weeks ago
Lakeland, Florida, United States AscendVets - Standard Full timeCompany OverviewAscendVets is a privately owned veterinary practice group situated in Central Florida, dedicated to enhancing the human-animal bond through innovative veterinary care.Core ValuesOur vision is driven by our core values: Fearless, Innovation, Gratitude, Humility, and Transcendence.Mission StatementWe aim to foster personal and professional...
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Registered Veterinary Technician
5 days ago
Lakeland, United States Heartland Veterinary Partners Full timebout Highland Square Family Vet We work hard to be Lakeland’s leading animal care provider. That means outfitting our clinic with cuttingedge technology and hiring smart caring people to bring our patients the best care possible. We offer topoftheline animal services for our patients. We operate as a walkin vet clinic where pet owners can enjoy the...
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Veterinary Technician
2 days ago
lakeland, United States Heartland Veterinary Partners LLC Full timeJob DescriptionAbout Highland Square Family VetWe work hard to be Lakeland’s leading animal care provider. That means outfitting our clinic with cutting-edge technology and hiring smart, caring people to bring our patients the best care possible. We offer top-of-the-line animal services for our patients. We operate as a walk-in vet clinic where pet owners...
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Veterinary Technician
1 month ago
Lakeland, United States Heartland Veterinary Partners LLC Full timeJob DescriptionAbout Highland Square Family VetWe work hard to be Lakeland’s leading animal care provider. That means outfitting our clinic with cutting-edge technology and hiring smart, caring people to bring our patients the best care possible. We offer top-of-the-line animal services for our patients. We operate as a walk-in vet clinic where pet owners...