Massage Therapist

3 days ago

Dallas, United States XWELL Full time

If you are a passionate and skilled massage therapist looking to contribute to a serene and rejuvenating environment for travelers, we invite you to join our team. As a Massage Therapist at our airport spa, you will play a pivotal role in providing exceptional massage and bodywork services to travelers seeking relaxation and relief during their journeys. This position requires a skilled and compassionate professional who can deliver high-quality treatments, creating a haven of tranquility amidst the airport environment.

Responsibilities:

Massage and Bodywork Services:

  • Perform a variety of massage techniques and body treatments based on guest preferences and spa protocols.
  • Customize treatments to address the specific needs and concerns of individual clients.
  • Maintain a high standard of professionalism, hygiene, and client confidentiality.
  • Knowledge of safety protocols and the ability to recognize any contraindications for certain stretching techniques.
  • Ensure exceptional guest satisfaction by delivering consistent, high-quality massage services.
  • Communicate effectively with clients to gather feedback and address any concerns or adjustments to the treatment.
  • Uphold the spa's standards for excellence in service delivery.
Guest Service:
  • Greet clients with a warm and welcoming demeanor, creating a positive first impression.
  • Conduct thorough consultations to understand clients' preferences and any specific health considerations.
  • Educate clients on the benefits of different massage modalities and recommend personalized treatment plans.
  • Maintain a professional and ethical approach in all interactions with guests.
Problem Resolution:
  • Address and resolve guests concerns or issues promptly and professionally.
  • Escalate complex matters to management when necessary.
Sales:
  • Promote spa services and products to guests.
  • Provide product knowledge and recommendations to customers.
  • Provide information on promotions, packages, and additional services, aiming to enhance guest satisfaction and increase revenue.
Team Collaboration:
  • Coordinate with Guest Services Coordinator and other spa staff to ensure a seamless and coordinated guest experience.
  • Participate in team meetings and training sessions to enhance skills and stay informed about spa offerings.
Sanitation and Safety:
  • Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization of massage rooms and equipment.
  • Follow spa policies and procedures related to health and safety.
Compliance:
  • Adhere to all relevant regulations and polices related to spa operations.
  • Maintain confidentiality regarding guests' information and spa procedures.
  • Participate in continued education in your field to remain current on your license.
Required Qualifications
  • Valid Massage Therapy License/Certification in State/County
  • Proficiency in massage modalities.
  • Excellent Interpersonal and Communication Skills.
  • Ability to adapt massage techniques based on individual client needs.
  • Knowledge of Anatomy and Physiology.
  • Willingness to work flexible hours, including early morning, evenings, weekends, and holidays, to accommodate the varying schedules of airport travelers.
  • Must be able lift/push/pull up to 35 pounds.
Preferred Qualifications:
  • Two or more years of experience as a Massage Therapist, preferably in a salon or spa setting.
  • Demonstrated attention to detail and a passion for providing exceptional customer service.
  • Valid certification in stretch therapy or related field a plus.
  • Ability to work in a fast-paced Environment.
Core Competencies
  • Teamwork
  • Communication
  • Customer Focus
  • Results Driven
Benefits:
  • Competitive Hourly Wage
  • Employee Discounts on Products and Services
  • Flexible scheduling
  • *Medical Dental, Vision, voluntary insurance programs
  • 401K
  • Generous PTO Plan

Apply today and be a part of providing a sanctuary of relaxation for individuals navigating their journeys. Please send your resume to careers@xpresspa.com . We look forward to hearing from you

*Full-time positions only.

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