Benefits Analyst III

2 weeks ago


Los Angeles, United States Onward Play Full time

Our client, a Video Game Studio, is seeking a Benefits Analyst to join their team

Responsibilities:

Serve as the primary contact, oversee and administer Americans with Disabilities (ADA) interactive process to include engaging directly with employees about restrictions and accommodations, evaluating medical documentation, engaging with physicians (as needed), arriving at creative accommodation solutions based on experience and completing undue hardship analysis.

Effectively prioritize multiple ADA accommodation cases from initiation to disposition and maintain accurate follow up, tracking, and timely communication for individuals requesting an accommodation.

Independently track, monitor and follow up on ADA scenarios that are open, and regularly report status updates and complex matters to your manager, Relations, HRBPs and Legal.

Proactively engage with Relations, HRBPs and managers on all related accommodation request cases, keeping them updated on the status of cases.

In coordination with the Sr. Benefits manager, drive meaningful continuous improvements to the leaves of absence and accommodation process effectiveness and the experience for Rioters, HRBP and managers. This includes working with external consultants on assessing Riot’s policies and ensuring they are aligned to best practice, disability benefits while continuing to be in compliance with local, state, and federal laws and regulations pertaining to leave and disability.

Analyze patterns in utilization data and claims to track performance across our programs. Use this data and industry best practice to make recommendations to redesign processes and communications, HRBPs and managers to streamline and provide clarity of the requirements for the various local, state and federal leave compliance laws and regulations, Americans with Disabilities (ADA) and leave policies.

Act as the primary contact for the implementation of new policies, leave of absence and accommodation tracking system, be the liaison with our disability and life insurance administrator on the implementation of changes to disability benefits.

Develop educational and communications materials & training, HRBP and managers to successfully drive implementation and change management.

Required Qualifications:

Seven or more years of HR or benefits experience, with a minimum of three years in leave, disability, and accommodation administration.

You have demonstrated experience conducting Interactive Process meetings.

You have a solid understanding of current federal and state benefits laws and regulations (including FMLA, CFRA, PFL, HIPAA and other benefit legislation).

You’re proficient working with benefits and leave administration software systems.

You regularly interpret and discuss complex accommodation and leave related information with others, clearly explaining terminology and concepts unfamiliar to most people.

You’re able to maintain a high level of confidentiality and comfortable delivering service to a variety of customers, from senior managers to entry-level talent.

You've often proposed, documented, and implemented new processes to improve and streamline the accommodation and leave experiences.

You have strong interpersonal skills and service orientation.

You have strong organizational, analytical, time management and detail-oriented skills.

You’re equally comfortable working independently on projects or cross functionally with Rioters from all over the organization.

Desired Qualifications:

Bachelor’s degree in Human Resources, Insurance & Risk Management, or a comparable field.

You have HR experience at entertainment and/or technology organizations, or a similar industry that operates in a fast paced and agile environment.

You’re proficient in Excel (can maintain complex spreadsheets).

You’re familiar with Workday HCM.

Pay Rate: $66/hr W2 - $85/hr W2

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