Customer Service Lead
2 weeks ago
Job Highlights Job Title: Lead Experience Associate Location: Clarkston, MI Report To: General Manager Hours Required: Availability to work up to 30 hours weekly, including evenings, weekends, and holidays. Position Overview Team Leader. Vibe Keeper. Guest Experience MVP. Were on the hunt for a high-energy leader who can lead a shift, hype the team, and keep our soccer center running smoother than a clean pass in the final third. As a Lead Experience Associate, youll own the guest experience, guide your teammates, and bring big TOCA energy to everything you do. Owning the front desk means owning the first and last impression. Your Game Plan Own the Guest Experience (30%) Greet guests like theyre VIPs (because they are) Answer questions, solve problems, and spread good vibes (you lead the front desk experience) Handle feedback with care and confidence Coach & Champion Your Team (25%) Run the shift like a mini-manager Delegate tasks, coach teammates, and bring the hype Train new comers and level-up current teammates Operations Expert (20%) Keep the center clean, stocked, and flowing Handle check-ins, reservations, and event logistics Crush your open/close checklist daily Work concessions as needed (locations with food and beverage) Problem Solving (10%) Fix guest issues fast and with finesse Know when to escalate, and come with solutions Communication (10%) Share updates, feedback, and squad goals Keep leadership and teammates in sync Admin But Make it Snappy (5%) Handle waivers, payments, and light reporting TOCA Culture (100%+) Model our service commitment standards by being professional, welcoming, aware, outgoing and proud. Partner with leadership to create and maintain a unified culture and high engagement throughout the center. What You Bring Leadership experience or natural take charge energy A passion for people with a cool head under pressure Tech confidence (Google Suite, scheduling tools, etc.) Flexibility to work nights/weekends (thats our peak time) Ability to lift 30+ lbs and be on your feet for long shifts Food handlers card for centers that require them #J-18808-Ljbffr
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Customer Service Manager
2 weeks ago
Wixom, Michigan, United States J&B Medical Full time $60,000 - $100,000 per year:J&B Medical's Customer Service Team is growing We are adding an additional Customer Service Manager to our Wixom Team Do you have Call Center Management Experience?****We are a Prescription Medical Supplier accepting many private insurances as well as multi state insurance.**The Customer Service Manager oversees the effective day-to-day operations of the...
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Customer Sales
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Wixom, United States SiteOne Landscape Supply Full timeSiteOne Landscape Supply Job PostSiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces from lawns and gardens to golf courses,...
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Wixom, Michigan, United States AAA-The Auto Club Group Full time $35,000 - $45,000 per yearCompany DescriptionAAA - The Auto Club Group (ACG) is the second largest AAA club in North America, serving over 13 million members across 14 U.S. states, the province of Quebec, Puerto Rico, and the U.S. Virgin Islands. ACG advances AAA's mission by providing a full suite of products and services, from roadside assistance to insurance and travel support....
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Wixom, United States Dollar Tree Full timeCustomer Service AssociateWe're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:Assist customers with questions and recommendationsManage sales transactions while working assigned cash registerMaintain security of cash and protect company...
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Customer Service Associate I
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Wixom, United States Dollar Tree Full timeWeu2019re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register + Maintain security of cash and protect company assets + Keep...
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Packaged Gases Customer Service Representative
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Wixom, MI, United States Matheson Tri-Gas Full timeJOB SUMMARY Manages sales campaigns with the intent of either scheduling appointments for sales to improve sales productivity or by gaining business via direct quote/follow up. Assesses customer satisfaction with MTG products and services via conducting surveys and provides insights for addressing customer concerns. Works closely with SBU Sales Leaders,...
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Wixom, United States Hall's Culligan Water Full timeAnswer incoming calls from our very important customers. Resolve any product or service related issues; follow up to ensure complete customer satisfaction. Schedule service calls, dispatch service technicians to customer locations. Close out billing Customer Service, Customer, Representative, Manufacturing, Retail
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Customer Service Manager
1 week ago
Wixom, United States J & B Medical Full timeJob TypeFull-timeDescriptionJ&B Medical's Customer Service Team is growing! We are adding an additional Customer Service Manager to our Wixom Team! Do you have Call Center Management Experience?**** We are a Prescription Medical Supplier accepting many private insurances as well as multi state insurance.**The Customer Service Manager oversees the effective...