Transportation Analyst Wauconda, IL
2 weeks ago
** Transportation Analyst**
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Transportation and Logistics
Wauconda, IL
ID:
702932
Full-Time/Regular
The Transportation Analyst is responsible for the day-to-day operations of FIDELITONE's Transportation Department. The Transportation Analyst will address external and internal customer service inquiries, handle load tendering and carrier selection, create shipping documents, trace shipments, audit and process carrier invoices. The Transportation Analyst will also be responsible to source and sign on carriers. Duties will also include daily performance reporting, process mapping and improvement, revenue and cost management and customer metrics reporting and management.
* Works with customers, account management, and operations to support the FIDELITONE Transportation department.
* Apply knowledge of relevant modes of transportation (LTL, TL, Expedited, Small Parcel, Air, Ocean) and best practices.
* Proactively manage assigned customers transportation networks, to identify problems and mitigate risk.
* Develop and maintain relationships with clients through effective communications and advocacy by offering advice, proposing solutions that solve problems and manage issues. Leverage relationships to improve overall operations and service.
**Required Skills**
* Ability to operate FIDELITONE routing and transportation management software to effectively track, manage and report business trends and volume predictions.
* Establish and develop relationships with carriers.
* Provide problem solving and excellent customer service.
* Able to create comprehensive solutions and presentations.
* Advanced Microsoft Office abilities for analysis.
* Thrives in a fast paced environment.
**Required Experience**
* Minimum of 3 years of Logistics/Supply Chain, Transportation, Engineering, Business Analyst/Project Management, and/or Sales support experience; or equivalent combination of education and experience required.
* This position requires interaction with internal/external customers. Ability to communicate effectively across all levels of management, peers, and clients is necessary.
* Excellent problem-solving, task prioritization, follow-up, and customer service skills required.
* Business development and/or account management in the logistics industry.
Apply at www.Fidelitone.com
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