Arthrex | Jira Developer/Admin
7 days ago
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission ofHelping Surgeons Treat Their Patients Better™. We are committed todelivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.Arthrex BenefitsMedical, Dental and Vision InsuranceCompany-Provided Life InsuranceVoluntary Life InsuranceFlexible Spending Account (FSA)Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)Matching 401(k) Retirement PlanAnnual BonusWellness Incentive ProgramFree, Onsite Medical ClinicsFree LunchTuition Reimbursement ProgramTrip of a LifetimePaid Parental LeavePaid Time OffVolunteer PTOEmployee Assistance Provider (EAP)Please note, most benefits are for regular, full time employees.Arthrex is a global medical device company and a leader in new product development and medicaleducation in orthopedics.Arthrex is actively seekingaJira Developer/Admin to work on the Enterprise Services Management team of the Information Technology department. The Sr Applications Analyst will be part of a Global IT Operations Technology team responsible for administering the Atlassian platform and supporting all Jira products, plug-ins, and integrations. The role includes working directly with IT and Business teams to design, develop, test, and implement integrated Jira solutions, including Jira service desks. Excellent communications, analytical skills, and strong technical project management skillswill be essential for this position.Join our talented team at a global medical device company focused onHelping Surgeons Treat Their Patients Better™.We have 2 open positions on this team to support the growth in the Atlassian portfolio of projects. We are open to this sitting at any of our West coast sites, Naples, FL, Pendleton, SC or Boston, MA Roles have an emphasis on Jira and Confluence Administration plus leading the analysis, design, configuration, testing, implementation, and operation of Jira Service Management solutions. One role will additionally build out CMDB and ITAM capabilities. Main Objective: Responsible to design and/or configure, analyze, implement, test, and maintain the organization’s on-premise and cloud computing applications.Essential Duties and Responsibilities: Participate in application configuration, analysis, management, and maintenance in an enterprise environment, including (where applicable): Access administration and user onboarding. Issue resolution, patching, and performance monitoring. Reliability, backup, disaster recovery, and business continuity. Monitor system logs for unusual activity and escalate or make recommendations for resolution. Participate in infrastructure projects to provide application specifications and requirements, as well as operational, run book, and capacity planning information. Support user training activities. Adhere to Quality System Procedures and Change Control. Provide application end user support. Respond, resolve, or escalate reported incidents. Under management direction, may participate as SME for audits. Responsible for coordinating application needs from back-end platforms through user interface. Ensure stability, integration, and integrity of production systems. Complete all QA Non-Conformance and Corrective Actions in a timely manner, as required. Participate in assessment of application security and identity management requirements, where applicable. Education/Experience Bachelor’s degree required 5 + years of relevant work experience required Additional Duties & Responsibilities Document system requirements, define scope and objectives, and create system specifications. Familiar with standard concepts, practices, and procedures of cloud technology, including Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS). Create and maintain application operational and instructional documentation as necessary. Provide Level 2 and Level 3 on-call coverage support. Monitor, record, investigate, and diagnose system faults and errors aimed to resolve technical issues and respond to requests for support. Mentor junior Analysts. Analyze business process potentials for streamlining and improvements in efficiencies. Work with IT management and Business Analysts to provide direction in large cross-functional teams. Provide technical training assistance for users, applications programming team, and other staff. Specialized Skills Proven experience as a key technical resource leading the design, configuration, testing, implementation, and operation of Jira Service Management solutions required. Experience with JSM Assets is a plus. Atlassian Administration experience required for tools, such as: Confluence, Jira, and Jira Service Management including experience creatingadvanced automations and workflows. Strong technical analysis and process development experience required to define and develop “to be” business value-driven solutions. Experience with ITIL processes & CMDB,ITAMis a plus. Excellent communication skills and customer service orientation. Experience with Agile and Scrum and working on projects where multiple functions work in a matrix structure is a plus. IT experience in a regulated environment preferred (Medical Device manufacturing industry experience is a plus). Machine, Tools, and/or Equipment Skills:Work with standard current computer applications, including but not limited to collaboration tools, email, word processing, spreadsheets, project management tools, diagramming tools; as well as Enterprise applications (where applicable): ERP, PLM, DMS, HRIS, CRM, MES, and BI.Arthrex Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Free Onsite Medical Clinics Free Onsite Lunch Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
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Arthrex | Jira Developer/Admin
2 weeks ago
naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
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Jira Developer/Admin
4 weeks ago
naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
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Jira Developer/Admin
2 weeks ago
naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
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Jira Developer/Admin
3 weeks ago
Naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
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Jira Developer/Admin
3 weeks ago
Naples, FL, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
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naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
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Naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
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naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
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Arthrex | Clinical Specialist
7 days ago
Naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
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Arthrex | Clinical Specialist
2 weeks ago
Naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission ofHelping Surgeons Treat Their Patients Better™. We are committed todelivering uncompromising quality to the health care professionals who use our products, and...
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Arthrex | Clinical Specialist
2 weeks ago
Naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission ofHelping Surgeons Treat Their Patients Better™. We are committed todelivering uncompromising quality to the health care professionals who use our products, and...
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Arthrex | Clinical Specialist
2 days ago
Naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
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Naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
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Arthrex | Project Manager I FL | naples, fl
5 days ago
Naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
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Naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
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Arthrex | Clinical Specialist
5 days ago
Naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
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Arthrex | Clinical Specialist
2 weeks ago
naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
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Naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
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naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
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Naples, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
