Systems Administrator/IT Support

4 weeks ago

New York, United States Solomon Page Full time

Our client is looking to fill the position of HelpDesk Support. This role will be on site in the New York office.

Responsibilities:

  • Troubleshoot, diagnose, and resolve technical hardware and software issues onsite for the New York office and remote support to all end users
  • Troubleshoot Windows 11 OS, Mac and other operating system issues on a regular basis
  • Support AV needs throughout the office, preparing Zoom, Cisco, and Microsoft Teams meetings for employees as needed, managing and fixing issues as they arise
  • Prioritize and resolve all onsite and remote IT requests in an organized and timely manner keeping end user informed of the progress to fix the issue
  • Perform hands-on fixes, including installing and upgrading software and hardware
  • Collaborate with IT, Human Resources, and Administration teams to prepare meetings, new hire technology, and onboarding and offboarding
  • Maintain daily technical operations in the New York office

Required Qualifications:

  • 3 5 years of onsite and remote technology support
  • Troubleshooting Windows, Mac, Cisco, Microsoft 365, SharePoint and OneDrive experience required
  • Experience with Building Management Systems, Azure ID, and Cloud based storage solutions strongly preferred
  • Experience with Bloomberg (preferred)and apps like Slack and Teams preferred
  • Relevant experience required, undergraduate degree from accredited College/University preferred

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn

Opportunity Awaits.

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