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Event Concierge

4 weeks ago

Leesburg, United States Lansdowne Resort Full time

* All Associates are required to fully comply with hotel and departmental rules, regulations and policies for the safe, secure, effective and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc.

* Attend and participate in all hotel and/or departmental meetings, training sessions and other information meetings.

* Regular attendance in conformance with hotels standards is essential to the successful performance of this position.

* Comply with hotel grooming standards for both uniformed and non-uniformed associates.

* Comply with hotel service and behavioral standards towards our guests, vendors and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude.

* Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel.

*Physical Effort:*

Significant portions of day require prolonged standing and moving. Ability to visually review documents and computer screen throughout day.

*Physical Environment:*

Ability to walk or stand for extended periods of time during course of shift.

Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations . *Experience:*

Two years general office experience. Prior experience within a four star hotel brand preferred.

Ability to learn and utilize computer software and hardware required. Ability to easily maneuver on computer keyboard required.

Ability to learn, utilize and communicate effectively via company issued communication devices (e.g. Nextel phones, etc).

*Communication:*

Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred.

Must be customer-service oriented and have excellent hospitality skills.

Must be able to calculate basic mathematic functions.

**Apply for Event Concierge**

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