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Admissions Clinical Navigator, Hospitals

2 months ago

Towson, United States Sheppard Pratt Full time

As one of the largest private, nonprofit providers of mental health services, Sheppard Pratt strives to deliver compassionate care in a collaborative and innovative environment. We serve children, adolescents, adults, and older adults with a wide variety of diagnoses.

What to expect.

You will oversee the placement of patients in our hospital psychiatric units at our Towson Campus and Baltimore/Washington Campus. Reporting directly to the Chief Medical Officer and Chiefs of Medical Staff, you will play a key role in optimizing patient flow and ensuring the effective use of available beds. You will act as the communication liaison between hospital unit leadership and the admission department, including coordination with bed managers, screening providers, and access coordinators.

Specific responsibilities include:

  • Collaborating with bed managers to assign patients to available beds.
  • Working with screening providers to prioritize, escalate, and update pending cases.
  • Triaging complex patient cases from the Care Connect Center.
  • Coordinating care needs with central staffing, unit managers, and access team.
  • Reviewing unit acuity levels using data from the acuity tool, including heightened acuity units.
  • Providing education, training, and consultation that meet the needs of staff and patients.
  • Serving on process improvement teams as appointed.
What you'll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
  • A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
  • Free clinical supervision to those working towards licensure
  • Licensing and certification preparation assistance
  • Comprehensive medical, dental and vision benefits for benefit eligible positions
  • 403b retirement match
  • Generous paid-time-off for benefit eligible positions
  • Complimentary Employee Assistance Program (EAP)
  • Grand rounds, CME opportunities, and on-site lectures
  • Cross-discipline collaboration
Pay for this position is determined on a number of factors, including but not limited to, license and years and level of related experience.

What we need from you.
  • Must have one of the following combinations of education and credentialing:
    • Bachelor's degree and Licensed Certified Social Worker - Clinical (LCSW-C) or Licensed Clinical Professional Counselor (LCPC)
    • Bachelor of Science in Nursing (BSN) and Registered Nurse (RN)
    • Master's degree in nursing and Nurse Practitioner (NP)
  • Must have at least three years of psychiatric experience, with at least two years preferred in an inpatient psychiatric environment.
  • Computer skills competency with electronic health records and Microsoft 365. Knowledge of IDX and Altera Sunrise is preferred.


Sheppard Pratt's mission-driven culture offers an environment where you can explore what motivates you both professionally and personally. Impact opportunities include hospitals, special education schools, residential programs, outpatient centers, and more. We offer continuing education, tuition reimbursement, and career development programs to facilitate your professional growth. Together, we can put your purpose to work.