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Kinney Homecare Customer Service Representative

4 months ago

Camden, United States KPH Healthcare Services Full time

Overview:

Scope of Responsibilities: Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary.

Responsibilities:

Job Responsibilities:

  • Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
  • Verify all types of insurance and assist in creative financing when no insurance is available
  • Set up initial paperwork
  • Pre-qualify customers for reimbursement purposes
  • Answer phone calls in a professional manner
  • Project a positive first impression by greeting customers with exceptional customer care
  • Computer input to include new patient data and various patient updates
  • Unpack shipment when received and stock shelves as required.


Qualifications:

Education:

  • Minimum: High School Diploma or GED

Experience:

  • Preferred: 0-1 years previous experience in related position
  • Preferred: Previous Healthcare or DME experience

Special Conditions of Employment

  • Drug test
  • Initial and continuous exclusion and sanction/disciplinary monitoring
  • Any and all additional eligibility requirements based on the specific position

Compensation:

$15.25 - $17.14 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.