Dispatch Coordinator

3 weeks ago

Cornelius, United States Insight Global Full time

Our client is seeking a Dispatch Coordinator to join their team onsite in Cornelius NC. This is a full time role taking in calls, tickets and emails regarding technician scheduling to repair, assess and replace banking equipment. This person will need to love analysis and critical thinking to create and update schedules that allow techs to complete 3-5 jobs per day. They will be assigned a territory and work hand in hand with the Territory Managers to understand priority clients. They will be speaking with all levels of the business and be responsible for the team hitting certain SLAs.

logistics, EMS, insurance claims/medical claims industry
3 years in a working environment

experience in customer service

experience in fast paced environments

excel

MS Office

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