Customer Experience Agent

2 weeks ago


Atlanta, United States RemX Full time
Location: Onsite Kennesaw, GA

Hybridge Schedule after 90 days onsite (3 weeks onsite, 2 days remote)

Hours/pay: 16/HR
  • 8am to 5pm shift.
  • 10am to 7pm ($0.75/hr. shift differential)
Job Description:
  • Proactively communicate to all internal and external related parties to exceed customer's expectations.
  • Respond timely and accurately to all incoming customer correspondence along with thorough documentation.
  • Receives customers' requests by telephone, email or chat, analyzes requests, provides information requested or ascertains who best can provide the information, and routes the request to the proper person.
QUALIFICATIONS:
  • High school diploma or equivalent
  • Minimum 1 to 3 years' experience in customer service, or related transferable skills
  • Customer centric and Internet savvy
  • Strong MS Office skills
Professional Skills:
  • Superior time-management skills.
  • Ability to multi-task and stay focused on critical objectives.
  • A positive, can-do attitude is a must.
  • Able to work in a fast paced, closely integrated team in which customer delight, communication, teamwork and flexibility are essential.

For immediate consideration, please email your resume to Justice.strickland@remx.com with the subject as "Hybrid CSR"

  • Atlanta, United States Brad Bollier - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k)Bonus based on performancePaid time offTraining & development401(k) matchingDonation matching Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Rep. We seek an energetic professional interested in helping our business grow...


  • Atlanta, United States Brad Bollier - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of P&C Customer Rep Account Manager. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...


  • Atlanta, United States Stephen Cole - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...


  • Atlanta, United States Steve Paige - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesUse a...


  • Atlanta, United States Kerry Mitchell - State Farm Agent Full time

    Job DescriptionJob Description*** Bilingual Spanish Position ***Position Overview:Are you a bilingual Spanish speaker? Are you outgoing and customer-focused? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service...


  • Atlanta, United States Tyler Hood - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingOpportunity for advancementPaid time offTraining & development Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market...


  • Atlanta, United States Kaitlin Ponce - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompetitive salaryPaid time offTraining & development Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm...

  • Agent's Assistant

    6 hours ago


    Atlanta, United States Jake Ottoson - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Agent's Assistant - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you...


  • Atlanta, United States Chris Fritts - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Chris Fritts - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Agent's Executive Assistant - State Farm Agent Team Member with our agency, your attention to detail, dedication to client...


  • Atlanta, United States Chris Fritts - State Farm Agent Full time

    ROLE DESCRIPTION:Chris Fritts - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Agent's Executive Assistant - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip...


  • Atlanta, United States Marvis Simpson - State Farm Agent Full time

    Position Overview State Farm Insurance Agent located in Atlanta, GA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Marvis Simpson - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life...


  • Atlanta, United States PrideStaff Full time

    Customer Service Representative. Location: Atlanta, Ga. Shift: 10 AM to 7 PM | Monday through Friday. Pay: $16-18/hour. Employment Type: Temporary to Hire PrideStaff Atlanta South is assisting a worldwide logistics and supply chain service provid Customer Service, Customer Service Representative, Agent, International, Staff, Supply Chain, Staffing, Retail


  • Atlanta, United States Marvis Simpson - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Atlanta, GA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Marvis Simpson - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...


  • Atlanta, United States Clyde Hill - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Dunwoody, GA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Clyde Hill - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and...


  • Atlanta, United States Marvis Simpson - State Farm Agent Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Position - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...


  • Atlanta, United States State of Georiga Full time

    Make a difference and join the DCA Team! DCA gives employees more to do than merely make a living. We are serious about helping Georgia's families live more abundantly with a greater sense of hope and achievement. If public service, a great environme Customer Service, Agent, Service, Escalations, Client Relations, Retail, Customer


  • Atlanta, United States Marvis Simpson - State Farm Agent Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. **Responsibilities**: - Establish customer relationships...


  • Atlanta, United States Quentin Franklin - State Farm Agent Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. **Responsibilities**: - Establish customer relationships...

  • Office Representative

    14 hours ago


    Atlanta, United States Brad Bollier - State Farm Agent Full time

    Benefits: 401(k) matching Bonus based on performance Training & development Position Overview I am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a...


  • Atlanta, United States Stephen Cole - State Farm Agent Full time

    **Position Overview**: Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. **Responsibilities**: - Establish customer relationships and follow up with customers, as needed. - Use a customer-focused, needs-based review process to educate customers about insurance...