Customer Service Management Trainee

1 month ago


Riverside, United States Uline Full time

Customer Service Management TraineePay from $25 to $30 per hourCalifornia Branch4810 South Hellman Avenue, Ontario, CA 91762A new career opportunity is calling Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity nowBetter together This position is on-site, and we are looking for people who share our passion.Full-Time Hours: Tuesday - Friday 2:30 PM to 11 PM and Saturday 10:30 AM to 7 PMPosition ResponsibilitiesMaster all aspects of customer service management through a comprehensive hands-on training program.Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.Review department procedures and standards to identify areas for improvement.Minimum RequirementsBachelor’s degree.Strong track record of customer-focused service, teamwork and attention to detail.Prior leadership / management experience is a plus.Bilingual (English / Spanish) preferred.BenefitsComplete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.401(k) with 6% employer match.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.Bonus programs that include annual performance, sales goals and profit sharing.Employee PerksBest-in-class, clean, modern, air-conditioned facilities.First-class fitness center and nearby walking path.About UlineUline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.Uline is proud to operate as a drug-free workplace.EEO/AA Employer/Vet/Disabled#LI-EA1#LI-CA001(#IN-CAMANC)



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