Medical Record Retrieval Specialist

Medical Record Retrieval Specialist (Risk Adjustment Representative 2) The Medical Record Retrieval Specialist (Risk Adjustment Representative 2) travels to provider offices within the region and scans medical records into a secure system. The records are reviewed by Humana's Coding staff. Miami Dade FL area The Medical Record Retrieval Representative (Risk Adjustment Representative 2): Travel up to 50% of the time in Miami Dade and surround counties in FL with the possibility of occasional overnight Collect medical records by using a laptop and portable scanner to scan paper records and/or download electronic medical records to a thumb drive to meet production goals Visits to physician offices in a timely, efficient manner to meet all deadlines Answering phones, electronically faxing, internet search and email utilization Research and updates site information by utilizing Humana's internal systems Follows Humana and HIPAA confidentiality standards to protect the confidentiality of member information Demonstrates a professional and courteous manner when communicating with others with the ability to clearly and accurately state the agreed upon resolution Required Qualifications: 1 or more years experience with Medical Record or Health information retrieval experience In a Hospital, Healthcare and/or Medical Office setting Experience in EMR (Electronic Medical Records) system Medical Record retrieval experience Proficiency in Microsoft Office Word and Excel Ability to travel locally up to 50% of the time Ability to travel overnight occasionally within the region Must have reliable car transportation Live in the Miami / Dade area Working knowledge of computers, or a demonstrated technical aptitude and an ability to quickly learn new systems This job is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits and requires running a Motor Vehicle Report as part of the background check process Preferred Qualifications: Knowledge and experience in managed care Medical terminology Additional Information: Hours 8am-5pm, hours subject to change based on business needs Work at Home Guidance: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Scheduled Weekly Hours 40 Pay Range $40,000 - $52,300 per year Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.