EHR Epic Analyst

3 weeks ago

Raleigh, United States CareerBuilder Full time

Job Title: EHR Epic Analyst
Location: Raleigh, NC

[Hybrid]
Duration: 12+ Months
Type: Contract

**

ONLY CANDIDATES WITH CURRENT CERTIFICATIONS IN THE MODULES WILL BE CONSIDERED.**

Job description:

The Technical Specialist will perform Epic Application Coordinator/Analyst functions to build the following EpicCare Inpatient modules: Clinical Documentation including Secure Chat & Rover, Clinical Case Management, Behavioral Health and Long-Term Care.
The Technical Specialist will serve as the primary build and support contact for the assigned Epic modules. This position is responsible for coordinating all issues that arise during the project for their application and must become very knowledgeable about the organization's policies, procedures, and business operations.
Key Responsibilities: Serve as the primary support contact for the application's end-users
Work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.
Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.
Evaluate hardware availability and software requirements
Identify issues that arise in the application and working to resolve them
Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software
Identify and implement requested changes to the system
Serve as a liaison between end users' workflow needs and Epic implementation staff
Maintain regular communication with Epic representatives, including participating in weekly project team meetings
Develop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions
Review the status of projects and issues on an ongoing basis with leadership
Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.

Required skills:

Certified by Epic in EpicCare Inpatient - Clinical Documentation including Secure Chat & Rover, Clinical Case Management, Behavioral Health & LTC
Epic implementation or operations support experience.
Health IT experience
Familiarity with Epic tools: Clinical Case Management, Rover, MyChart Bedside, Behavioral Health, and Epic Monitor
Knowledge of clinical workflows
Able to convey technical information to client and promote understanding of relevant issues
Knowledge of the unique clinical & regulatory requirements for behavioral health settings and how these interact with other departments/service areas
Knowledge of typical billing Workflows
Working knowledge in application development and system integration
Thorough knowledge of assigned data and the use of its systems via developing through test plans/scenarios
Skilled in enterprise systems and familiarity with best business practices related to systems
Working knowledge of security protocols for systems utilized
Working knowledge of the current architecture of systems and information to troubleshoot problems
Working knowledge of the business functions and system needs of unit to develop working specifications for software application solutions
Ability to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updates.
Experience in the entire development process including
specification, workflow analysis, workflow diagrams, data modeling, documentation, and quality
Coordinate and direct computer systems and application design and development
Experience in assessing user needs through discussion with customer Software quality assurance/testing experience.

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