Site Reliability Engineer

4 weeks ago


Windsor, United States eTeam Full time
Experience level 10+ yrs

Responsible for managing and supporting the enterprise virtual environment which includes:
  • Improving patch and vulnerability compliance across entire virtual desktop ecosystem
  • Improving operational support and requests for virtual systems
  • Overseeing problem management activities and tier-three support in problem / issue escalations
  • Providing training to operations and engineering staff as needed
  • Providing troubleshooting expertise for internal and external escalations
REQUIREMENTS:
  • Qualified candidates should have a bachelors degree or equivalent work experience.
  • Must have a minimum of 10+ years experience in Information Technology, with 3+ years in desktop / end user systems engineering and administration.
  • In-depth knowledge of the Windows operating systems in an enterprise environment.
  • Knowledge of networking fundamentals including TCP/IP, DNS, firewalls, routing protocols.
  • Comfortable with IT security and compliance best practices
  • Strong virtual and software troubleshooting skills
  • Proficient in automated workstation build methodologies
  • Experience working with software packaging and deployment systems
  • Proficient in automation and scripting skills (Ansible, Bash, Perl, Python, PowerShell)
  • Experience working with AWS Workspace, Client Horizon Cloud, Micrososft W365, and/or Microsoft AzureAD
  • Experience with implementing, deploying, and supporting virtual infrastructure
  • Extensive familiarity with major application configurations
PREFERRED QUALIFICATIONS:
  • AWS, Microsoft, or Client Cloud certifications
  • Responsible, reliable, takes initiative, patient, determined, assertive, inquisitive, has tenacity, and a desire to learn.
  • Able to communicate effectively with firm personnel at all levels and outside parties as necessary
  • Has the interpersonal skills necessary to interact and work productively with the Client Services, Infrastructure, Leadership, and Application teams
  • Able to work independently


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