Guest Service Representative
3 weeks ago
JOB DUTIES AND RESPONSIBILITIES
- Greets guests as they arrive, focusing on personal recognition in a warm and authentic manner
- Reviews arrival list daily and assists in preparing, assembling and delivering welcome amenities
- Escort VIPs to room and check them in prior to arrival
- Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
- Responsible for issued bank - count bank at beginning and end of shift.
- Ensure that all cash drops are done in accordance with proper cash handling procedures and report all cash over/ shorts to management
- Maintains front desk area to be clean and organized
- Assisting with lobby activation as needed
- Utilize proper procedures when handling guest PPI data
- Understands the key points to communicate for a Graduate Arrival experience
- Follows through and feels ownership of guest requests
- Resolves guest complaints in a professional and efficient manner
- Actively participates in Front Desk upsell program
- Always retrieve necessary identification documents and form of payment upon guest arrival
- Other duties as assigned
- Prior Customer Service Experience
- High School Diploma/GED
- Basic computer skills
- Ability to communicate effectively verbally and in writing
- Ability to exceed expectations of guests and team members
- Excellent time management skills
- Work today, get paid today, with Daily Pay
- Free telemedicine and virtual mental health care access for all team members starting day one
- Multiple health insurance and life insurance options
- 401k plan + company match
- Paid time off for eligible team members
- Holiday pay/ paid holidays
- Pet insurance
- Employee Assistance Program
- Discounted hotel rooms
- Savings Marketplace discounts on event tickets, electronics, gym memberships + more
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Collegiate Hotel Group is an Equal Opportunity Employer.
-
Guest Service Representative
4 months ago
Evanston, United States Schulte Companies Full timeSchulte Companies - 1625 Hinman Avenue [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby and...
-
Guest Service Representative
1 week ago
Evanston, Illinois, United States Target Full timeAbout the Role: We are seeking a skilled Guest Advocate to provide exceptional customer service, resolve guest complaints, and promote sales growth. In this role, you will work closely with guests, colleagues, and management to create a positive shopping experience. Your primary responsibilities will include greeting guests, responding to inquiries,...
-
Guest Service Ambassador
3 weeks ago
Evanston, Illinois, United States Schulte Companies Full timeOverview: Schulte Companies seeks a skilled Guest Service Representative to provide exceptional customer experience at our establishment. This role involves greeting guests, handling inquiries and complaints, processing reservations and check-ins, and maintaining the cleanliness of lobby areas.Salary Range: $40,000 - $60,000 per year, depending on...
-
Guest Service Representative
1 week ago
Evanston, Illinois, United States Target Full timeKey Responsibilities\Provide exceptional customer service by greeting guests, responding to their needs, and resolving issues in a timely and professional mannerEnsure that the sales floor is fully stocked, accurately priced, and visually appealingProcess transactions accurately and efficiently using cash registers and other technology equipmentMaintain a...
-
Customer Service Representative
1 week ago
Evanston, Illinois, United States Target Full time**About Us**Target is a Fortune 50 company with over 400,000 team members worldwide. As one of America's leading retailers, we're committed to helping all families discover the joy of everyday life. Our purpose is built around creating growth opportunities and making a positive impact in our communities.**Job Summary**We're looking for a Customer Service...
-
Guest Service Ambassador
1 week ago
Evanston, Illinois, United States Target Full timeAbout the JobWe are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for delivering an exceptional guest experience by providing assistance with sales, returns, and other guest-related services.Key Responsibilities:Provide top-notch customer service to guests, responding...
-
Guest Service Ambassador
1 week ago
Evanston, Illinois, United States Hilton Hotels Corporation Full timeAbout the RoleHilton Hotels is seeking a highly skilled Guest Service Agent to join our team.Key ResponsibilitiesGreet guests and complete the registration process in a timely and efficient manner.Assist guests with check-out procedures and respond to their inquiries and requests.Demonstrate a thorough knowledge of hotel information, including amenities,...
-
Guest Service Team Member
3 months ago
Evanston, United States Wingstop Full timeWingstop - 2434 Main St Ste F - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...
-
Customer Service Representative
4 weeks ago
Evanston, Wyoming, United States KFC Midwest Full timeAbout KFC ColoradoWe are a dynamic team at KFC Colorado, dedicated to providing exceptional customer experiences and serving our community with the highest quality food.Our success is driven by talented individuals who share our passion for delivering outstanding service and ensuring every guest leaves feeling satisfied and eager to return.Job...
-
Guest Service Agent
2 weeks ago
Evanston, United States Hilton Hotels & Resorts Full timeAs a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be re Guest Service, Agent, Guest, Service, Office, Hospitality, Retail
-
Guest Service Agent
3 weeks ago
Evanston, United States Hilton Hotels Corporation Full timeHilton Hotels - JobID: HOT0B7YX [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy; Respond to guest...
-
Patient Services Representative
6 months ago
Evanston, United States Webster Dental Management Full timeWebster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered on the Northwest Side of Chicago (Edison Park), Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff and administrators. At Webster...
-
Store Team Member
1 week ago
Evanston, Illinois, United States Target Full timeJob SummaryAs a Small Format Team Member at Target, you will play a critical role in delivering exceptional guest service and creating a seamless shopping experience for our guests. This is a full-time opportunity with a starting hourly rate of $17.50 USD per hour. We are seeking individuals who are passionate about delivering exceptional guest experiences...
-
Customer Service Representative
1 week ago
Evanston, Illinois, United States Target Full time**About Target**We are a Fortune 50 company with over 400,000 team members worldwide. As one of America's leading retailers, we prioritize relationships, fuel growth opportunities, and succeed as one Target team.**Salary:** $16.25 USD per hour**Job Description:Demonstrate exceptional guest service by creating a welcoming experience, engaging with guests, and...
-
Customer Service Representative
1 week ago
Evanston, Illinois, United States Target Full timeOverviewAt Target, we believe in providing exceptional guest service and creating a welcoming environment for our customers. We are seeking a motivated and enthusiastic individual to join our team as a Small Format Team Member.Job SummaryAs a Small Format Team Member, you will be responsible for providing outstanding customer service, maintaining a clean and...
-
Retail Service Representative
1 week ago
Evanston, Illinois, United States Target Full timeAbout Target">At Target, we believe in creating a shopping experience that makes every day easier and more enjoyable for our guests. Our team members play a critical role in delivering this experience by providing exceptional service and ensuring that our stores are always stocked with the products our guests need.Job Description">We are seeking a highly...
-
Customer Service Representative
1 week ago
Evanston, Illinois, United States Target Full timeJob Description:As a Small Format Team Member at Target, you will be responsible for providing exceptional customer service, maintaining a clean and organized store, and supporting daily/weekly workload to drive sales goals. This includes creating a welcoming experience for our guests, engaging with them in a genuine way, and resolving any issues that may...
-
Customer Service Representative
1 week ago
Evanston, Wyoming, United States Pilot Company Full timePilot Company OverviewPilot Company is a dynamic organization that prides itself on providing exceptional customer service. Our team members are passionate about creating a welcoming atmosphere for all guests, whether they're stopping by for a quick snack or taking a break from their journey.We offer a competitive salary of $13.47 per hour, making us an...
-
Guest Advocate Associate
1 week ago
Evanston, Illinois, United States Target Full timeAbout UsAt Target, we believe in the joy of everyday life. With over 400,000 team members worldwide, we're a Fortune 50 company dedicated to helping all families discover that joy. We invest in our communities, prioritize relationships, and empower our team members to grow and develop their skills.Job SummaryWe're looking for a Guest Advocate to join our...
-
Customer Experience Representative
1 week ago
Evanston, Illinois, United States Wingstop Full timeWingstop is committed to delivering World Class service. As a Customer Experience Representative, you will be the face and voice of Wingstop, interacting with guests by greeting them, answering phones, taking and delivering orders. You will provide authentic, positive, and genuine experiences for our guests.About the RoleThis is a full-time position that...