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Receptionist

4 months ago

Martinsville, United States Advanced MedAesthetic Partners, Inc. Full time

Job Type

Full-time

Description

Elevate your career to new heights with Reflections Medical, where excellence meets innovation in the field of aesthetics Our commitment to maximizing beauty for a lifetime is fueled by a team of dedicated professionals. We are seeking a highly organized and professional Receptionist to join our medical spa practice.

Location: Reflections Medical - Martinsville, NJ

**MUST BE ABLE TO WORK AT BOTH REFLECTION LOCATIONS AS NEEDED - MARTINSVILLE & LIVINGSTON NJ** **WORKING HOURS INCLUDE BOTH DAYTIME (ex. 9:00 am -5:00 pm) AND EVENING SHIFTS (ex. 11:00 am-7:00 pm) , ALL STAFF IS REQUIRED TO WORK 1-2 SATURDAYS PER MONTH**

The Receptionist will be responsible for providing exceptional customer service to our patients, managing the appointment schedule, and maintaining accurate patient records. The ideal candidate will be detail-oriented, able to multitask, and have excellent communication skills.

  • Greet patients and visitors in a friendly and professional manner, and direct them to the appropriate department or physician.
  • Answer phone calls, respond to emails, and manage patient inquiries in a timely and efficient manner.
  • Schedule patient appointments and update the appointment schedule as needed.
  • Verify patient insurance coverage and collect co-payments or outstanding balances at the time of service.
  • Maintain accurate patient records, including demographic information, medical history, and appointment details.
  • Ensure compliance with all applicable regulations, policies, and procedures.
  • Collaborate with medical staff and other departments to ensure efficient patient flow and quality care.
  • Manage the waiting room to ensure patients are seen in a timely manner.
  • Perform other administrative duties as assigned.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a medical office setting preferred.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and multitask.
  • Knowledge of medical terminology and procedures.
  • Strong customer service, as well as organizational and time management skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficient in Microsoft Office and electronic medical records systems.
  • Bilingual proficiency in Spanish is a plus.

*A Receptionist role at AMP is classified under the job title - Patient Care Coordinator*

Salary Description

$18 - $21 per hour depending on experience