Pharmacy Care Coordinator

6 days ago


Lexington, United States Baptist Health Full time
Job Description:

Baptist Health is recruiting a Pharmacy Care Coordinator to join our Neurology group at Baptist Health, Lexington, KY.
  • Complete benefit investigations to verify patient eligibility for prescribed specialty medications.
  • Assess requirements for authorization of medications most commonly prescribed and maintain current knowledge of payer formularies and reimbursement.
  • Support third party prior authorization process and obtain appropriate overrides to improve speed to therapy.
  • Maintain accurate insurance information and monitor for prior authorization renewal needs to avoid gaps in medication therapy.
  • Identify financial assistance options to maximize copay savings and increase therapy adherence.
  • Serve as a liaison with physicians, nurse practitioners, physician assistants, pharmacists, nurses, and social workers to provide support.
  • Utilize EMR to maintain communication between departments and ensure accurate documentation in patient electronic charts.
  • Support pharmacist with in-clinic or telephonic patient activities.
  • Facilitate adherence to medications by coordinating face to face or telephonic patient outreach to ensure timely refills.
  • Coordinate patient scheduling for initial and follow up appointments.
  • Triage patient clinical questions and third-party insurance denials to the pharmacist for intervention as appropriate.
  • Facilitates adherence to medications by coordinating face-to-face or telephonic patient outreach for timely refills.
  • Provides input on the clinic marketing strategy with the goal of increasing patient recruitment.
  • Maintains a record of activities to support data collection, analysis, and ongoing reporting to leadership related to patient metrics and financial performance.
  • Acts as a contact person for all non-clinical patient/customer questions.
Minimum Requirements
  • High school diploma or equivalent.
  • Current or eligible for Kentucky pharmacy technician registration (if not already registered with KY Board of Pharmacy, registration requires only an application and fee).
  • National Pharmacy Technician Certification preferred.
  • 2+ years pharmacy technician experience preferred.
  • Prior experience with third party billing, financial counseling, or medical terminology and coding preferred.
  • Prior experience with Epic EMR preferred.
  • Intermediate knowledge of computer systems and software, including Microsoft Excel and Microsoft Word preferred.
  • Demonstrated ability to collaborate with healthcare providers and patients to communicate effectively as a patient advocate preferred.


If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now

Baptist Health is an Equal Employment Opportunity employer.
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