Customer Support Representative

3 weeks ago

Harrisburg, United States Commonwealth of Pennsylvania Full time
THE POSITION

The Pennsylvania Fish & Boat Commission is seeking an experienced, dependable and highly motivated office support professional to serve with the Division of Licensing and Registration located in Harrisburg, PA.

If you are detail-oriented, reliable and a team player, the Pennsylvania Fish & Boat Commission would like to talk to you

DESCRIPTION OF WORK

This position provides clerical and office support within the Division of Licensing and Registration to ensure daily operations are conducted efficiently and effectively. The person in this position is responsible for answering incoming phone calls from customers and providing customer support assistance pertaining to boat registrations, renewals, launch permits, and fishing licenses within the Division. The person in this position will also assist in entering boat registration and title data in the registration and titling system.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

  • Permanent full-time employment.
  • Work hours are 8:00am to 4:00pm, Monday - Friday, with a 30-minute lunch.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:

  • Six months as a Clerical Assistant 1 (commonwealth title); or
  • Graduation from high school; or
  • An equivalent combination of experience and training.
Additional Requirements:
  • You must be able to perform essential job functions.
How to Apply:
  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
  • Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.
Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

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