Retail Store Associate

3 weeks ago

Brooklyn, United States Rowan Full time

Rowan has completely reimagined the ear piercing experience and revolutionized the traditional mall-based model. All our piercings are performed exclusively by licensed Nurses. All of Rowan's products are hypoallergenic. Our priority is to offer a fun, celebratory, and safe piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party

About our Sales Associates

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location in Williamsburg, NY. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.

In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.

This is a full-time role.

**Must be available WEEKENDS**

What you'll be doing as a Retail Store Associate:

    • Greet ear-piercing clients and shoppers
    • Offer and provide education about Rowan piercing services and jewelry
    • Support needs of ear piercing clients and shoppers
    • Improve store efficiency and processes to ensure seamless client experience
    • Restock jewelry and ear piercing materials
    • Maintain cleanliness and sterility of the studio
    • Perform bi-weekly inventory counts and investigate discrepancies
    • Manage technology and software systems
    • Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio
Experience we're looking for:
    • Retail experience or sales experience
    • Experience with jewelry, ear piercing, or a service or hospitality business a plus
    • Ability to work independently, ownership-minded
    • Positive and high-energy, resourceful with an entrepreneurial spirit
    • Passionate about earrings and ear piercing
    • Interest in working at an early-stage, high-growth company
    • Willing to work a flexible schedule
Full-Time Benefits & Perks
    • Medical/Dental/Vision Health Plans
    • Long-term Disability
    • Life Insurance
    • 401k and Roth IRA Plans
    • Paid accrued vacation, sick, and holidays
    • Employee discounts on our amazing products


$16 - $19 an hour

About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses-and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in "Piercing for All".

Check us out on the TODAY Show on NBC - How 1 woman is reinventing the ear piercing experience (today.com)

Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual "on-site" interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant If you're on the fence, just give it a try We are an equal opportunity employer and we encourage everyone to apply

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