Auto Parts Sales Associate
2 weeks ago
NPW is seeking reliable, driven, individuals to fill the position of Auto Parts Customer Service Representative
**Ideal candidate will possess the following qualities:**
* **MUST** have thorough knowledge of Auto Parts
* Minimum 3 years' experience working in Auto Parts Industry
* Minimum of 1 year inside sales phone experience
* Demonstrated success providing excellent customer service
* Must have excellent phone etiquette
* Spanish/English speaking a PLUS
* MUST have a positive CAN-DO attitude
**Responsibilities:**
The Customer Service position is responsible for providing exceptional customer service while supplying customers with timely & accurate information regarding accounts, order status, and responding to customer concerns or complaints.
* Engage with customer to assess and fully identify customer needs
* Review customer accounts and make changes as necessary
* Provides technical advice, troubleshoots, & finds solution to the customer's problem
* Processes & enters orders in system using relevant computer software
* Escalate customer concerns or complaints as needed to appropriate department
* Additional duties as assigned by Warehouse Manager
**Physical Requirements:**
* Lift a minimum of 50 lbs.
* Consistently lift/carry 10-20lbs
* Bend, reach, lift, & climb ladders/steps
* Stand and walk for the duration of the shift
If you are looking for an exciting career opportunity with room to advance, then NPW is the company for you
**NPW Benefits:**
* Paid Time Off
* Health Benefits
* Employee Purchase Program
* Paid on a Weekly Basis
* 401K
* Advancement Opportunities
NPW is a drug free workplace.
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