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Retail Team Lead
4 months ago
Description
Do
y
ou
love serving customers and providing solutions to meet their needs?
At Northern Tool + Equipment we are committed to serving those who do the tough jobs.
Our
Team Lead
is responsible for greeting and assisting customers, maintain
ing
in
-
stock merchandise,
upholding a
n
organized and clean sales floor
,
promoting the Northern Tool credit card program, selling extended service protection plans on qualifying items
and supporting the management team with day-to-day store operations.
Were you
Made
For
This
?
Key responsibilities
:
Provide courteous, professional service to best serve the needs of our customers.
M
aintain
a neat an
d
orderly store environment including
the
e
xecuti
on of
merchandising
,
planograms, product displays and stocking
shelves
.
Lead by example
,
tak
ing on
additional responsibilities as needed
.
Support store leadership by serving as Manager on Duty (up to 25% of time) and opening and closing the store
.
What you’ll
b
ring to the table
:
At least 1
y
ear
of
r
etail
e
xperience
Ability to lead, guide and mentor store
employees.
Flexible availability and willing
ness
to work weekends and holidays as
needed.
A
l
ove of
t
ools
is
appreciated but not
required.
Excellent communication skills
Ability to
lift
up
-
to
70
l
bs.
Service
-
f
ocused
m
indset
About Us
At Northern Tool + Equipment we’ve created a problem-solver’s paradise. A place where both pros
who need the perfect tool to expertly finish the job, and do-it-yourselfers, who are looking for the right tool along with a bit of guidance, feel right at home.
Our blueprint for success is
Made
For
This
. We’re poised to create a world-class customer experience while we strive to enter new markets and drive growth through exceptional customer insight. The plan is well on its way to resounding success, with over 130 retail stores across 24 states, plus a selection of products from the top national brands, and the addition of global manufacturing operations designed to create our own specialized tools and equipment. We’ve always had a way of either seeing what’s next, or defining it, but we need great people to grow along with us. We're looking for people who have the mindset of putting the customer first; team members who are ready to equip every problem solver who walks through our doors with the right tools and advice
to tackle the tough jobs well; and individuals who are ready to help us boldly build what’s next.
Recently recognized by Forbes as a Top Midsize Employer in 2023, we proudly offer:
A comprehensive benefits package to cover healthcare, retirement
,
and wellness programs to help you be your best self financially and physically.
Flexible schedulin
g:
Our stores are open 7am–7pm on weekdays and shortened hours on weekends, so you can be home when it counts most.
20% discount starting day one
Daily Pa
y:
Have the flexibility to be paid daily
401K with Employer Match
Holiday Pay (Closed Thanksgiving, Christmas Day
,
and Easter)
Start earning PTO immediately
.
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