Personal Banker II Float
3 weeks ago
Job Location
Macon Branch - Macon, MO
Position Type
Full Time
Description
PRIMARY PURPOSE OF JOB
This position is a float-based position with whose primary goal is to expand and retain customer relationships by proactively meeting with the customer to discover their financial needs and provide both product and service recommendations to them.
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS
- Southern Bank team members are a family, rooted in the communities we serve and working together to be the best in our industry, utilizing innovative ideas and strong products. The Southern Bank Patch illustrates these ideals.
- Ensures the confidentiality of customer non-public personal information and secures information systems to comply with bank regulations.
- Builds new customer relationships through frequent interactions with customers; proactively contacts customers;
- Participates in a welcoming lobby experience, working with or directing customers to an appropriate team member based upon their identified needs and encourages utilization of products when necessary.
- Promotes teamwork in the float branches and in the branches when floating to ensure a positive overall customer experience.
- Helps to foster teamwork in the branch to ensure a positive overall customer experience by participating proactively in branch activities.
- Assists, trains and mentors all branch retail staff by being their primary point of contact for the region as a whole.
- Defines and offers solutions to resolve problems. Resolves more complex customer issues. Uses knowledge of the bank to identify helpful resources.
- Identifies financial needs of customers and presents all appropriate product and service options by working cooperatively with appropriate internal team members;
- Proactively educates customers on utilizing available access channels;
- Acts as business product and services expert in the branch, included but not limited to, cash management services, remote deposit services, ICS/CDARS and merchant services;
- Maintains thorough knowledge of procedures required for ATM/ITM settlement, night depository, vault cash, safe deposit, opening/closing procedures, ordering cash, and preparation of cash for shipment and receipt of cash shipment;
- Maintains thorough knowledge of bank regulatory requirements included, but not limited to, Bank Secrecy Act, Regulation CC, Regulation E, Customer Privacy and Information Security;
- Maintains proficiency in bank products and services such as internet banking, bill pay, mobile banking, mobile deposits, card valet and other customer products;
- Takes ownership of the customer experience, including opening accounts with other products conveyed to the customer and resolving service issues as appropriate through follow-up.
- Prepares and compiles more complex new customer data to open new accounts including, but not limited to, commercial/business checking, individual, retirement accounts, trusts, estates, IOLTA's, representative payees, etc.
- Maintains trustworthiness, character, professionalism, confidentiality and honesty in dealing with internal or external customers;
- Adheres to Southern Bank Telephone Standards, supporting a favorable environment for open communication and addresses concerns or problems in an open manner.
- Maintains reliable attendance with the ability to work a schedule that may include working nights, weekends, and holidays.
- Must be able to assist in bank mergers which may require overnight stays for a week at a time.
- Must be able to assist at various branches across Southern Bank's footprint when needed and travel for training on a quarterly basis; and,
- Performs all other duties which may be assigned.
Qualifications
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent understanding of the Bank's products and services;
- Proficient in business products (i.e. Cash Management, Remote Deposit Capture)
- Demonstrated positive and helpful attitude toward both internal and external customers;
- Ability to multi-task and work under high stress situations;
- Capability to work in different environments and adjust to different surroundings often;
- Good interpersonal communication skills, including the ability to use effective communication skills, understand procedures, and speak clearly to customers, employees and supervisors;
- Good computer skills; and,
- Excellent customer service skills.
- Three years experience;
- High school diploma or equivalent.
CORE COMPETENCIES
Building Trust - Interacting with others in a way that gives them confidence in one's intentions and those of the organization.
Customer Focus - Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers' and own organization's needs.
Contributing to Team Success - Actively participating as a member of a team to move the team toward the completion of goals.
Applied Learning - Assimilating and applying new job-related information in a timely manner.
-
Personal Banker I
5 months ago
Macon, United States Cadence Bank Full timeAs a Personal Banker you will provide best-in-class service by processing routine banking transactions while also developing deep customer relationships and a thoughtful understanding of their needs. Through relationship building, you will identify a Personal Banker, Banker, Business, Banking, Business Services, Personal
-
Personal Banker
4 weeks ago
Macon, Missouri, United States Equity Bank Full timeJob SummaryWe are seeking a highly motivated and customer-focused Personal Banker to join our team at Equity Bank. As a Personal Banker, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and helping them achieve their financial goals.Key Responsibilities• Build and maintain...
-
Personal Banker II Float Specialist
3 weeks ago
Macon, Missouri, United States Southern Bank Full timeJob SummaryThis is a float-based position at Southern Bank, where the primary goal is to expand and retain customer relationships by proactively meeting with customers to discover their financial needs and provide product and service recommendations.Key ResponsibilitiesBuild new customer relationships through frequent interactions and proactive...
-
Banking Professional
3 days ago
Macon, Missouri, United States Southern Bank Full time{"title": "Job Details", "description": "Job SummaryThis is a unique opportunity to join Southern Bank as a Personal Banker II Float, where you will play a key role in expanding and retaining customer relationships by proactively meeting with customers to understand their financial needs and provide tailored product and service recommendations.Key...
-
Personal Banker
2 months ago
Macon, United States Equity Bank Full timePosition: Personal Banker Location: Macon, MO Salary: FT Hourly Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services...
-
Maintenance Technician Level II
4 weeks ago
Macon, Georgia, United States BrightFarms Inc Full timeJob Title: Maintenance Technician Level IIBrightFarms Inc is a leading indoor farming company that is revolutionizing the way leafy greens are grown. We are seeking a highly skilled Maintenance Technician Level II to join our team.Job Summary:The Maintenance Technician Level II will be responsible for ensuring all work is carried out in a safe and orderly...
-
Nurse Specialist
1 month ago
Macon, Georgia, United States Shaker for ChristianaCare Direct Full timeUnlock Your Nursing PotentialAt Shaker for ChristianaCare Direct, we're committed to providing exceptional patient care and fostering a collaborative environment for our nurses. As a Registered Nurse in our Float Pool, you'll have the opportunity to work with a multidisciplinary team, delivering high-quality care to patients in our hospitals.Why Choose...
-
Nurse Specialist
1 month ago
Macon, Georgia, United States Shaker for ChristianaCare Direct Full timeUnlock Your Nursing PotentialAt Shaker for ChristianaCare Direct, we're committed to providing exceptional patient care and fostering a collaborative environment for our nurses. As a Registered Nurse in our Float Pool, you'll have the opportunity to work with a multidisciplinary team, delivering high-quality care to patients in our hospitals.Why Choose...
-
Branch Manager II
3 days ago
Macon, Mississippi, United States BankFirst Financial Services Full timeJob SummaryAs a Branch Manager II at BankFirst Financial Services, you will be responsible for leading a team of retail banking employees to provide exceptional customer service and drive sales growth.Key ResponsibilitiesLead and motivate a team of retail banking employees to achieve sales and service goals.Develop and implement strategies to improve...
-
Administrative Assistant II
1 month ago
Macon, Georgia, United States Work For Warriors Georgia Full timeJob SummaryThe Institutional Effectiveness Administrative Assistant II position is a key role in supporting the Institutional Effectiveness department at Work For Warriors Georgia. This position requires a high level of experience in providing administrative support for grants, contracts, assessments, planning, and reporting.Key ResponsibilitiesProvide...
-
Branch Manager II
3 days ago
Macon, Mississippi, United States BankFirst Financial Services Full timeJob SummaryBankFirst Financial Services is seeking a highly skilled Branch Manager II to lead our retail banking team. As a key member of our management team, you will be responsible for driving successful results and ensuring excellent customer service.Key ResponsibilitiesLead and motivate a team of retail banking employees to achieve sales and service...
-
Branch Manager II
3 weeks ago
Macon, Mississippi, United States BankFirst Financial Services Full timeJob SummaryBankFirst Financial Services is seeking a highly skilled Branch Manager II to lead our retail banking team. As a key member of our management team, you will be responsible for driving successful results for the team and the bank.Key ResponsibilitiesCommunicate effectively with team members to drive successful results.Lead by example and...
-
Retail Store Manager II
4 weeks ago
Macon, United States Cox Communications Full timeRetail Store Manager II The Retail Store Manager II is responsible for managing all store operations including a team of sales and sales support employees with the focus of driving sales of Cox Services while keeping a laser focus on efficient operations to ensure maximum profitability. Proactively monitors store revenues, store...
-
Administrative Assistant II
4 weeks ago
Macon, Georgia, United States Work For Warriors Georgia Full timeJob SummaryThe Institutional Effectiveness Administrative Assistant II position is a key role in supporting the IE department's mission to drive institutional effectiveness. As a member of our team, you will provide advanced and diversified clerical duties, requiring a comprehensive level of experience.Key ResponsibilitiesProvide administrative support for...
-
Community Support Specialist I/II
2 months ago
Macon, Georgia, United States Commonwealth of Virginia Full timeSalary Range: $36,993 to Commensurate with experience Employment Type: Full Time Community Support Specialist I serves as the foundational role for employees working under close guidance while acquiring knowledge in various program areas, including Adult/Adult Protective Services, Child Protective Services, Foster Care/Adoption, Child Care, and...
-
Mechanical Engineer II
3 days ago
Macon, Georgia, United States Clark Nexsen Full timeJob SummaryWe are seeking a highly skilled Mechanical Engineer II to join our team at Clark Nexsen. As a key member of our design team, you will be responsible for assisting in the design, engineering, analysis, equipment selection, and system layout of HVAC, plumbing, piping, and related mechanical building systems for Commercial and Government...
-
Macon, Georgia, United States Critical Illness and Rehab Regency Hospital of Central Georgia LLC Full timeOur Company Promise At Critical Illness and Rehab Regency Hospital of Central Georgia LLC, we are committed to providing our Employees a stable work environment with equal opportunity for learning and personal growth. Our Mission is to provide efficient, fast, high quality healthcare staffing to our clients. Our Culture's key elements are crucial to the...
-
Macon, Georgia, United States Critical Illness and Rehab Regency Hospital of Central Georgia LLC Full timeJob Title: Registered NurseWe are committed to providing a stable work environment with equal opportunity for learning and personal growth.Vighter's Mission is to provide efficient, fast, high-quality healthcare staffing to our clients.Our Culture's key elements are crucial to the effectiveness of our employees in accomplishing our mission.Key...
-
Macon, Georgia, United States Critical Illness and Rehab Regency Hospital of Central Georgia LLC Full timeJob Title: Registered Nurse - Critical Illness and Rehab Regency Hospital of Central Georgia LLCWe are committed to providing a stable work environment with equal opportunity for learning and personal growth. Our mission is to provide efficient, fast, high-quality healthcare staffing to our clients. Our culture's key elements are crucial to the effectiveness...
-
Surgical ICU Stepdown Nurse
4 weeks ago
Macon, Georgia, United States Vighter Full timeJob Title: Registered Nurse - Surgical ICU StepdownVighter is seeking a skilled Registered Nurse to join our team in Macon, Georgia. As a Surgical ICU Stepdown Nurse, you will be responsible for providing high-quality patient care in a fast-paced environment.Job Description & RequirementsSpecialty: Surgical ICU StepdownDiscipline: RNShift: 12 hours, days,...