Attendant, Guest Room

4 months ago


Las Vegas, United States Resorts World Las Vegas Full time

Overview:

Summary Statement:

The Guest Room Attendant will maintain the design and beauty of Resorts World Las Vegas. A clean and polished environment helps lift guests' spirits and creates a friendly, comfortable atmosphere where our guests feel at ease. The Guest Room Attendant also helps to create special moments for our guests.

Job Duties:

Primary Job Duties - Includes, but is not limited to:

  • Productivity credits per day as assigned.
  • Meet set cleanliness standard set forth by Resorts World Las Vegas; cleaning is the responsibility of all of us.
  • Detail and deep clean rooms as instructed.
  • Clean guest amenities such as in-room trays, casino glassware, tables, ironing boards, and irons, as well as any trash or debris, remove and clean from the front of the house areas once in your view.
  • Assist in picking up extra credits when requested.
  • Maintain supply cart in a neat orderly manner.
  • Restock supply cart as needed throughout shift.
  • Manage master key operation daily throughout assigned shift.
  • Adhere to company and department rules, regulations, policies and procedures.
  • Assist coworkers within housekeeping department as needed.
  • Obtain and maintain position-specific licensing.
  • Other duties as assigned.
  • Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
  • Perform other job-related duties as requested.


Qualifications:

Qualifications - Includes, but is not limited to:

  • Cleaning experience and/or formal housekeeping training/certifications, including Culinary Training
    Academy Certification.
  • Ability to clean with great attention to detail, ensure that all luxury standards are consistently met while meeting productivity standards.
  • Working knowledge of basic computers, including handheld devices and radios.
  • Ability to work varied shifts, including nights, weekends, and holidays.
  • Ability to effectively communicate in English.
  • Polished appearance and demeanor.
  • Excellent customer service skills.
  • Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.

Preferred:

  • Working knowledge of Housekeeping Department safety and OSHA regulatory guidelines.
  • Previous Housekeeping or professional cleaning experience.
  • Previous experience working in a large, luxury resort setting.
  • Previous professional cleaning experience.

Minimum Education and Experience:

  • At least 18 years of age.
  • High school diploma or equivalent.

Certificates, Licenses, Regulations:

  • Proof of eligibility to work in the United States

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