IT Helpdesk Specialist

4 weeks ago

Raleigh, United States Apex Systems Full time

Apex Systems is hiring for a

IT Help Desk Specialist

to provide

first level hardware software and application support to end users . Must have a strong customer service and interpersonal skills to provide effective support to a diverse population.

This role does require working holidays . Shift schedule: Monday - Friday, 8 AM - 5 PM.

You will operate in a Microsoft Windows environment and work with other IT Help Desk Specialists and high level specialists to ensure overall quality and customer satisfaction.

Responsibilities include but are not limited to the following: Respond via telephone or electronically to inquiries and requests for assistance. Identify problems categorize issues prioritize work troubleshoot and provide advice to end-users. Provide consultation support and/or training to clients of computer equipment or applications. Provide routine and non-routine support for a broad range of applications or provide in-depth support for a narrowly defined area of technology. Coordinate with other Help Desk team members to resolve problems if necessary and dispose of tickets within Service Level Agreements SLA guidelines. Create update and maintain documentation e.g. instructional documents ticket assignments troubleshooting documents etc. to assess productivity status and to provide instructions for others to follow when performing a task. This task also requires knowledge of specialized software such as Microsoft Visio to create diagrams. by Jobble

#J-18808-Ljbffr

  • Accounts Payable Specialist

    11 hours ago

    Raleigh, United States Zillion Technologies Full time

    USC or GC ONLY/ No third party vendors Open for only W2- USC or GC Job Title : Accounts Payable Specialist Locations:. Raleigh, North Carolina (Onsite) Job Description: Basic Requirements: • Bachelor's Degree and 4 Years’ Experience, or Associate Degree and 5 Years’ Experience, or High School and 6 Years’ of relevant operational business support and...

  • Accounts Payable Specialist

    2 days ago

    Raleigh, United States Zillion Technologies, Inc. Full time

    USC or GC ONLY/ No third party vendorsOpen for only W2- USC or GCJob Title : Accounts Payable SpecialistLocations:. Raleigh, North Carolina (Onsite)Job Description:Basic Requirements:• Bachelor's Degree and 4 Years’ Experience, or Associate Degree and 5 Years’ Experience, or High School and 6 Years’ of relevant operational business support and...

  • Accounts Payable Specialist

    2 days ago

    Raleigh, United States Zillion Technologies, Inc. Full time

    USC or GC ONLY/ No third party vendorsOpen for only W2- USC or GCJob Title : Accounts Payable SpecialistLocations:. Raleigh, North Carolina (Onsite)Job Description:Basic Requirements:• Bachelor's Degree and 4 Years’ Experience, or Associate Degree and 5 Years’ Experience, or High School and 6 Years’ of relevant operational business support and...

  • Accounts Payable Specialist

    1 day ago

    Raleigh, United States Zillion Technologies, Inc. Full time

    USC or GC ONLY/ No third party vendorsOpen for only W2- USC or GCJob Title : Accounts Payable SpecialistLocations:. Raleigh, North Carolina (Onsite)Job Description:Basic Requirements:• Bachelor's Degree and 4 Years’ Experience, or Associate Degree and 5 Years’ Experience, or High School and 6 Years’ of relevant operational business support and...

  • Network/Telecom Specialist- Senior

    7 days ago

    Raleigh, United States NR Consulting Full time

    Job Title: Network/Telecom Specialist- Senior Location: Raleigh, NC (Hybrid 4 days onsite, 1 day remote) Position type: Contract with possible extension Duration: 12 MonthsShort Description: Needs an individual that can operate at an expert level with VMware virtualization environments, mid to high-end Cisco networking, and Dell/EMC Unity, VNX, and VXRail...

  • Technical Specialist

    7 days ago

    Raleigh, United States Georgia IT Inc Full time

    Position - Technical Specialist Location - Raleigh, NC Duration: 12Months Rate: DOE US Citizens and those authorized to work in the U.S are encouraged to apply. We are unable to sponsor at this time. Job Description VueJS SharePoint OOTB Power Automate, Nintex CSOM, PNP

  • Business Support Specialist IV

    20 hours ago

    Raleigh, United States Integrated Resources Full time

    Job Title; Business Support Specialist IV (note the level) Location: Raleigh, North Carolina Onsite Job Description: The Business Support Specialist reports to the Business Support Supervisor of the North America Purchase to Pay (PTP) team and is responsible for taking an active role in executing, improving, and supporting the customer service framework in...

  • Customer Care Team Lead

    12 hours ago

    Raleigh, United States Rezdy Pty Ltd. Full time

    **Customer Care Team Lead (US)** at Rezdy Raleigh, North Carolina, USA **Customer Care Team Lead** Rezdy is the worlds leading independent B2B cloud-based booking and distribution platform in the Experiences sector. Our mission is to power the growth of the experiences industry through tools and connections that make life easier. Chances are, if youve ever...

  • Support Specialist IV

    7 days ago

    Raleigh, United States ATR International Full time

    We are seeking a Support Specialist IV for a very important client Job Description: The Business Support Specialist reports to the Business Support Supervisor of the North America Purchase to Pay (PTP) team and is responsible for taking an active role in executing, improving, and supporting the customer service framework in the North America PTP department...

  • Epic Bridges Analyst

    1 day ago

    Raleigh, United States IT Trailblazers, LLC Full time

    Seeking a Technical Specialist who is an Epic-certified in Bridges to build applications interfaces between Epic and an interface engine/third party applications.ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED.Certified by Epic in Bridges - 5 YearsEpic interface development experience - 3 YearsEpic implementation and operations support experience - 3...