Outreach Care Specialist II

2 weeks ago

Lakewood, United States Elevance Health Full time

Elevance Health

Outreach Care Specialist II

LAKEWOOD ,

Washington

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Location

: This position will work remotely. The ideal candidate will live within 50 miles of one of our PulsePoint locations. *Hours: Monday-Friday 8:00 - 5:00 PM PST The Outreach Care Specialist II is responsible for ensuring that appropriate member treatment plans are followed on moderately complex cases and for proactively identifying ways to improve the health of our members and meet quality goals. How you will make an impact: Coordinates follow-up care plan needs for members by scheduling appointments or enrolling members in programs. Telephonic outreach to members who have been discharged from an acute hospital. Computer knowledge to utilize documentation programs and other applications as needed. Refers members to digital programs. Makes referrals to case management per case management criteria. Requires a high school diploma or equivalent. Requires a minimum of 3 years related experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: Certified nurse assistant/certified medical assistant or BS/BA degree in a related field is strongly preferred. Bilingual candidates are strongly preferred. Member/patient-facing experience preferred. Medicare knowledge experience preferred. Telephonic member-facing experience preferred. Previous experience using various computer applications is preferred. For candidates working in person or remotely in the below locations, the salary* range for this specific position is $21.13 to $34.70. Locations: Nevada; Washington State In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law

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